ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-08-06

Microwave Magnetron…. Exact replacement part

"Great service & quick delivery. Has used GRP services in the past & will definitely use again.
Microwave works great again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Bubba

"They are a reseller, and the product was sold by the seller company. The reseller has done their job but the seller still wanted more documents they needed for a nut that was omitted from the original package!! Still don’t have a new heater element or a nut!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

Very fast!

"This is the second time ordering and each time they have delivered very quickly and with no errors! Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

Very fast Service

"I ordered parts for my KA range in the afternoon, the next day they arrived at my house. Parts were exactly what I ordered!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

Best place to get OM parts!

"This was the first time using them, and being completely honest I was a little worried. I placed my order and it actually came a day earlier than it said so huge bonus. They sent information with the directions link that was perfect for anyone. If you’re a novice or a professional you need to check them out. Definitely a 5 star experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

Very satisfied!!

"The right part and quick delivery. Wife is happy so I am happy. I will certainly use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-05

Bad bad bad

"I ordered with the model number of our refrigerator the way the website instructed. I was sent the wrong filter. GRP told me to send pictures of the part I received. Then the picture wasn't good enough, so they had me send another one. I called customer service and the representative said that was what I ordered. I explained I ordered with the model number of my refrigerator, and GRP sent me what I received. I told her I was sick of the run around. She put me on hold for a supervisor, who of course never picked up. I just want my money back. I was sent the wrong part!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Suspension kit for Kenmore washer

"I was glad to get the parts. They arrived sooner than expected. The longest wait I had was getting them installed."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Fast Service

"The part was exactly as ordered and came very quickly. About half the price the mfg. would have charged !"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

These parts fixed my water dispenser on my Whirlpool Fridge.

"My water dispenser on my Whirlpool fridge stopped working. I googled a few fixes, ordered a few parts and was able to fix it myself without getting a repair person to do it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Great experience

"I found the part I needed easily, ordered it, and it came the next day. Thanks !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Whirlpool Ice maker

"Quick removal with easy install. (Max 10 minutes). Part as perfect fit with no issues. Began making ice immediately "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-05

Outstanding OEM parts, service and fast shipping

"The BEST OEM parts supplier in the business! Bar none! Superior pricing, service, availability of parts and same day shipping. I order a factory heating element for my Kenmore dryer and receive it the next with in one day! I received a UPS tracking notice, when it shipped also. Website is extremely effective. it's well organized, easy to navigate and find your specific parts. And the pricing is superior to any online retailer I found. This is my third experience using Genuine replacement parts. I"ve repaired my dryer twice and my GE Gas stove igniter's. They have saved me thousands of dollars. Great business. Chinese knockoff parts that don't last are on ebay and Amazon. Buy factory original USA parts. I'll get another 20 years out of my dryer now.

I ha
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Electrolux Replacement Soap Dispenser

"Super easy to order and very fast shipping!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Ice maker gasket

"Excellent price, shipping was awesome and replacement part was factory original. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process