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Product & services pricing
3.82/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-08-05

Almost an exact replacement.

"I’m happy with it, my wife is not. The sensor times are different than before."

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Verified
5/5

2024-08-05

It was exactly the part needed.

"Seamless execution Was as expected."


Verified
5/5

2024-08-05

Replaced a gearwheel

"I have a 25 year old Kenmore fridge. Been reliable as anything but the ice maker started to make a clicking sound and no ice. I took it apart and found a cracked gearwheel. GRP had the part and in three days I received it, made the repair and we're back in action!

Much cheaper than hiring a repair service or buying a new fridge!
"

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Verified
4/5

2024-08-05

kitchenaid gasket for refrigerator

"Gasket arrived in a timely manner and was in good condition. This was a fairly easy installation. I thought the part was a little expensive at $240 for 2 french door gaskets. "

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Verified
5/5

2024-08-05

Prompt and a good price.

"Part arrived almost immediately. "

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Verified
5/5

2024-08-05

"Quick delivery and right part"

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Verified
5/5

2024-08-04

Frigidaire lower heating element

"I was pleased that your company not only had the part that I needed for my 18 year old oven, but it came quickly. I was able to install it myself. "

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Verified
5/5

2024-08-04

Prompt and available

"My 20 yr old refer drawer was in stock and quickly available "

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Verified
5/5

2024-08-04

Dairy Bin

"On time, spot on great site will use them again"

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Verified
1/5

2024-08-04

The wrong part was sent; company refused to replace

"I ordered a very simple plastic cover for the water filter container. I double checked the part number to be sure I had it right. When I notified the company of the problem, they started making me jump through hoops, requesting much more information be sent to them than the the document on the website requested to get an RMA allowing me to return the wrong part. The final request I fulfilled was to uninstall the old part (precariously held in place by a wooden block on top of a bottle in the refrigerator) and set the old part and the allegedly incorrect new part side by side and take another picture and send it in. I did this. Meanwhile, I ordered another new cartridge holder cover from you, using the SAME part number as before, and that arrived and has been installed and working just fine for almost a week. I still have not heard a reply from your customer support department, or even an acknowledgement of receiving my email with the side by side old and new parts photos. My cost that I paid to your company in good faith is now doubled. ($121.02) I expected to be legitimately reimbursed for half of the money I sent you. ($60.51)"

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Verified
5/5

2024-08-04

"Great. Part was a perfect fit and delivered within 2 days"

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Verified
5/5

2024-08-04

On-time, proper fitment

"On-time, proper fitment.
Part looks genuine - but can't confirm. Otherwise, all good.
"

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Verified
5/5

2024-08-04

Quick delivery

"Got correct part and quickly "

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Verified
5/5

2024-08-04

Dryer handle, fast and cheaper than other sites. Well done.

"The title says it all! Quick and easy."

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Verified
5/5

2024-08-04

quick and what I needed!!

"excellent service and site was easy to maneuver."

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