ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
0.00/5
Customer service:
3.34/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-16

Parts department

"I picked up a part that I ordered from the parts department counter. The gentleman was great and he even made a copy of the part that helped me with the installation. "


Verified
5/5

2024-12-08

Quick and inexpensive

"I purchased some all weather floor mats for my 2025 Crown. Very happy with the price and quick delivery."


Verified
5/5

2024-12-07

2024 Grand Highlander hybrid limited

"The buying process was seamless and stress free!! Sergio and the finance director did a great job communicating and negotiating trade and finance rates. I would highly recommend Germain Toyota. "


Verified
2/5

2024-12-06

Ordered a set of wheels on 11/29. 12/06 and still not shipped!

"Ordered a set of wheels on 11/29. They said they would ship in 1 to 2 business days. It is a week later and they still haven’t shipped and they don’t know when they will ship. Not sure why it takes this long to ship something."


Verified
5/5

2024-12-04

Horrible

"Ordered a part 8 days ago and is yet to be fulfilled"


Verified
5/5

2021-03-23

Andy's review

"Hassle free great experience is always"


Verified
5/5

2024-11-27

Online parts

"Very helpful.
Fast shipping.
Great value for parts.
"


Verified
1/5

2024-11-27

Still have not recieved my order

"Where is my order. Still h"


Verified
5/5

2024-11-27

Head light replacement

"Nothing better that factory trained technicians."


Verified
5/5

2024-11-25

Service on Avalon and hylander

"Rudy was great. Easy to talk with and discuss items

"


Verified
5/5

2024-11-15

Great online parts service!

"Found the part I was looking for, for our 2013 camry. Checkout was easy and delivered to my door the next day. Highly recommend!"


Verified
5/5

2024-11-07

Excellent Experience

"Hunter was my service advisor. He was professional and did an outstanding job on making sure I was satisfied with the worked performed on my 4 Runner ."


Verified
2/5

2024-11-03

Embarrassing

"I ordered a battery online and received my confirmation email that it’s s ready for pickup. I drove over an hour to pick up the battery and was told to come back another day because there was no one there to help me. The lady in the front desk made me feel embarrassed that I didn’t know that and that I hadn’t called to verify even though the email already confirmed everything was ready for pickup.

I still don’t have the battery and if it wasn’t for the fact that I’ve already payed for it and need it I would’ve gone literally anywhere else.

I’m so embarrassed by the entire thing that I’m not stepping foot in that dealer without an appointment, and I’ll probably send my brother to pick it up because I’m not doing it.
"


Verified
5/5

2024-10-29

Customer Service

"Professional no nonsense friendly service. "


Verified
5/5

2024-09-27

Great Service

"This is my second time I ordered parts for my vehicle. I discovered the prices are very competitive and I can get it very fast. Very happy with the service and sure I will use it in the future "