"I ordered a part online and before I knew I received a phone call from an employee letting me know that, that specific part they didn’t have in the color I needed and he would special order for me that it would it possibly up to 2 days and he was able to get it for me that same day would definitely recommend Germaine Toyota."
"Ordered online. Received next day"
"The service advisor was very helpful answering questions over the phone. "
"Jose has been taking excellent care of all of my service needs. I will continue to request him as my service advisor. My last visit (oil change and tire rotation) was completed in about 45 minutes! "
"Parts department works well to process order and prompt notification of pickup availability. "
"The part was ready for pick-up within 24 hours from an online order. The Service department installed it promptly."
"Quick free
shipping and best price on genuine Toyota parts"
"I received a nice attention, the seller Virgilio Juarez is a good and professional person giving all information asked and more. "
"Everyone was wonderful to work with! I would buy there again! "
"Very helpful, answered all my questions."
"Awesome and they were very nice and efficient in solving my problem."
"They provide top of the line service period. "
"I went to another Toyota dealership in person and they told me I would have to wait for a day or two for the parts to arrive. I told them I was not coming back I lived an hour away. They said sorry I would have to come back in person to pick up the parts. I went home and bought the parts I needed online from Germain Toyota and couldn't be happier. I bought the parts online on Monday and I have the parts on Friday at my home. This is what I call service. I think I can speak for a majority of customers out there that we don't like to waste time. Time is valuable to us. Again thank you I am a very happy customer.
Johnny Z. "
"Germain is a very nice facility with friendly and helpful parts staff "
"Great! Got everything I needed."