"Great experience with the parts department! "

"Spoke to person Monday morning and was told part was in stock. Also told I would be safe scheduling installation on Wednesday, since it would be ready Tuesday afternoon. It is Wednesday morning and fortunately I did not schedule an installation because I have not received a confirmation that it is ready for pickup."

"Shipped next day at a fair price. Perfect"

"Great, easy purchase no problems"

"Quality product and easy to make the order."

"Excellent Advice from the parts department"

"The Image it’s not that clear to identify "

"Mr. Jose Martinez when the extra mile to ensure i ordered the correct parts. He is an outstanding customer service associate. great asset to this organization."

"Ordered on Thursday a cargo net, expected it to take a week as said sometimes takes that long, today is Saturday and was delivered. Quick, packed well, very happy with the product and service of Germain Toyota."

"Very easy pickup. Even grabbed a cup of coffee. "

"cannot enter my vin number"

"Wish there was more and larger photos of the floor and cargo mats, couldn't see well enough. Hope we like them when we pick them up at our dealer. "

"Didn't expect such an acceptable price, just a little rear wiper plastic bolt cover for a 2019 rav4, just over 6 bucks,, something like this you would expect to pa minimum 15 dollars or so.
Thanx Germain Toyota."

"Thank you for making the process of ordering the Tire Tool Bag Kit! Ours was taken by mistake from Roadside Assistance years ago. "

"Because of the virus, I ordered five Toyota oil filters and ten oil drain gaskets. I was hoping to pick up from dealership without driving and waiting inside for this order. Now, Two days later I am still wanting for order 6625201 to tell me the order is ready, come pick it up.

If it takes this long for basic Toyota parts what if this dealer was in the middle of work on my car and needed a part."