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Product & services pricing
4.38/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.41/5
Customer service:
4.67/5
Return/Replacement policy:
4.38/5

Verified
5/5

2021-12-17

Great Support & Patience with a Non-Techie

"Wonderful support from Daniel (and Emir before him), whilst upgrading my iMac to a later version of MS Office for Mac. Helped me with a problem downloading the correct version for my current OS, as well as walking me through the install process and importing my old email/calendar/tasks etc. Despite having to contact GetMsOffice on several occasions through the day, the transfer went well and it looks like we've updated my old Mac significantly. Thanks to Daniel and Emir for their help and especially Daniel's patience, with a lengthy walk through!"

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Verified
4/5

2021-12-17

Happy to get MSOffice for a reasonable price; installation instructions not very clear

"I'm very happy to have purchased MSOffice for a reasonable price at GetMSOffice. I works perfectly well.

However, I found the instructions to install the software insufficient. A mini-tutorial or a step-by-step guide would have helped me save time and not do some google searches to figure out how to install it. But once I found it it was a breeze.
"

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Verified
5/5

2021-12-16

With ease

"Order what I was looking for. Then contacted them as it took a bit some time to receive the instant download. They responded right away and within a couple minutes all was completed. I recommend them highly.

"

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Verified
5/5

2021-12-16

Speedy and positive response to my error in ordering

"Daniel dealt politely and speedily on the live chat with my error in ordering the wrong msoffice product. He arranged a refund and directly me to the correct order. Many thanks."

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Verified
5/5

2021-12-16

Wonderful GetGetMSOffice!

"Excellent experience wonderful and immediate help. I’m not tech savvy so most grateful for help and guidance. Can’t recommend highly enough. Thanks."

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Verified
5/5

2021-12-14

Straight forward deal

"Purchased MSOffice for Mac. Was sent email and followed link to MS web site to download. Luckily had an MS Userid already otherwise would have needed to create one. But no problems and all downloaded programs installed OK and working well. "

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Verified
5/5

2021-12-12

Microsoft office Nicole Koliopoulos

"Thank you to the team who helped me to guide me on how to set up the Microsoft office purchased very helpful will buy again in future I’m so happy this is what I needed great work team keep up good work. Excellent and affordable price very useful."

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Verified
5/5

2021-12-11

Excellent Customer Service

"I am very happy with the product that I bought on GetMSOffice. It was much cheaper than other merchants. I had some issues installing the program and with Microsoft regarding my account.

I contacted customer support of GetMSOffice via chat and got a representative, Carl, who was amazingly helpful, and very patient with me and my situation. He spent quite a lot of time helping me sort through all of the technical stuff as well as helping me with the Microsoft account issue. After speaking with him a few different times regarding this issue, his patience and courtesy were quite extraordinary and he finally got me through it so that the program and my account are both working at top notch efficiency! Thanks, Carl , for your time. I appreciate it and will certainly recommend GetMSOffice to anyone who needs help.

Have a wonderful holiday - all - and keep up the good work.
Kindly,
Rebe Kennedy
"

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Verified
5/5

2021-12-10

excellent

"Dan spent over an hour working on my computer. Program is fine but my computer is running windows 7 and I could not get it to work.Not finished yet!"

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Verified
2/5

2021-12-10

Downloading MS Word 2016

"It was OK. That is damning you with faint praise, as the expression goes. Probably not your fault that it took me three tries. Was getting ‘memory full,’ notices (but that’s not new) but thinking it might be my old software -Mojave- that was the problem. Wished I’d had someone to talk to about all that before I bought and began trying to install. "

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Verified
5/5

2021-12-07

Great Customer Support for MS Office

"I am surprised by the expeditious response received from the MS Office Customer Support staff named Jesus. He gave a quick answer to my question on whether VBA is available in MS Office 2021 Home & Student (Mac). He even sent me a link to an article on the subject almost instantaneously. Thank you, Jesus.

From: H S Chong, Singapore.
"

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Verified
4/5

2021-12-03

"The checkout wasn’t great and produced a pay now button when I’d just paid and I ended up getting additional software I didn’t want or need. But I had a very rapid reply to my email and a refund by the following morning. Really good support service "


Verified
1/5

2021-12-03

Unacceptble

"I ordered an online download of Microsoft Publisher. 3 days later, I chased them down to get the download. The download would not open. I asked for assistance through their chat. Their response was that they wanted to access my computer remotely (from United Kingdom) which caused me much concern. When I objected- they had me write the file to a DVD disk(required a cd/dvd burner), then download a program that required WinRAR to open that. Took me 4 hours to sort all this. How were they supposed to do that remotely??? By now, Microsoft knows we need a .exe file to be able to open it. When I finally got the program downloaded, the authentication key was invalid. I requested a refund-they wanted to access my computer again-Just for a new key??? I requested again, they said I already instigated this through my bank- I had not. They indicated I needed 90 days to process. WOW. I don't believe them. My main concern here is the persistence to try to remote access my computer, and I would like to be sure that this does not continue to happen to people. "

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Verified
5/5

2021-12-01

Grateful for the on-line assistance this evening

"Not being very good with software Jesus kindly ran a remote session and fully installed the software (MS Project 2016). He was very efficient quick and above all, patient. Thank you.
"

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Verified
5/5

2021-12-01

Brilliant service

"Telephoned for technical advice, they responded very quickly with a recommendation. Bought software, installed and was up and running within ten minutes despite having limited IT knowledge. Good price too. Would recommend to anyone looking to purchase MS software. "

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