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Product & services pricing
4.38/5
Chance of future purchase:
3.86/5
Shipping & packaging:
4.41/5
Customer service:
4.67/5
Return/Replacement policy:
4.38/5

Verified
5/5

2023-06-16

great

"surprised this is legit & works really well"

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Verified
5/5

2023-06-08

Easy and reliable

"I purchased MS Office from GetMSOffice in 2021 and it worked perfectly. Fastforward to 2023 and my computer crashes, I lose all my programs. I contacted GetMSOffice and Bryan from customer service assisted me in speedily redownloading my lost programs. Thanks!"

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Verified
5/5

2023-06-08

Very good customer service support

"They are really good at supporting their customers. Making sure you have enough support. I was really pleased with the way they assisted me. "

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Verified
5/5

2023-06-05

EASY ORDER

"IT WAS VERY EASY TO GET ADVICE AND ORDER THE PRODUCT"

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Verified
5/5

2023-06-04

Now I have WORD

"Very straightforward. The download worked flawlessly and I was up and running very quickly."

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Verified
5/5

2023-05-25

Good job

"Really helpful setting me up
"

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Verified
5/5

2023-05-17

Always satisfied

"Have used it about 5 times now for various computers and company staff and very satisfied every time"

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Verified
1/5

2023-05-16

Please refund my account

"After I downloaded it i couldn’t open it and so I have and am not using it through your portal"


Rep reply posted 2023-07-03
A rep from GetMSOffice, Softwarekeep, has responded:

“Hi,

Your feedback is extremely valuable to us, and we appreciate you bringing this matter to our attention. We would like to express our sincere apologies for the negative experience you had with our product/service.

Our support team is fully committed to resolving any issues our customers encounter. To assist you further and address your concerns, we kindly request that you provide us with specific details regarding the problem you faced. This will enable us to investigate the matter thoroughly and find a suitable solution.

Please reach out to our customer support team on our website at your earliest convenience. We assure you that we will do everything in our power to rectify the situation and ensure your complete satisfaction.

Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We look forward to hearing from you and word towards a resolution.”


Verified
5/5

2023-05-15

MS Word

"Dprogram delivered as promised."

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Verified
5/5

2023-05-15

Thank you

"Fast service and responsive "

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Verified
3/5

2023-05-11

Shifted to Microsoft

"Although I have dealt with this seller before, I wasn't prepared for their Website to be simply a pass-through to the Microsoft Site, which makes purchasing a fairly complex process requiring a unique password and user name. The price for which Microsoft would sell me the software was not what the original site had quoted. It was higher, but I paid it anyway, simply to get what I needed and be done with the who labor-intensive process."

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Verified
1/5

2023-05-05

Got no download link from GetMSOffice for a license nor a DVD or Flash Drive

"Got charged $97 and got nothing for it."

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Verified
5/5

2023-05-05

Great experience

"Straight forward and easy"

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Verified
5/5

2023-04-26

Brilliant!

"Very good deal on MS products for Mac. Also, the support service is very good, with no delays. simply advice, willingness to help, and working solutions. That’s how I like doing business. "

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Verified
5/5

2023-04-25

A good online shopping experience

"It is a good online shopping experience. It is legal copy software and the order will be tracked systematically. The software delivery very rapidly.customer service is very nice"

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