"GigaParts had the radio I wanted, could answer my questions before my purchase and delivered it to me very quickly. It was very well packaged. I will buy from GigaParts again."
"As usual, Gigaparts has excelled in delivery, and customer service. They always meet or exceed their estimated delivery times, and get your order to you promptly. They will always be my go to supplier for my HAM needs."
"Shipping and handling are much more than just postage. Is this a profit center for them?"
"Shipping Rates are way too high. USPS does not charge $13.00 to ship a 3 ounce item anywhere in the country! This should have cost less than $5.00. It's sad when companies have to resort to high shipping charges to make a profit. I could have purchased this product from a competitor and paid a little more and got free shipping but I did not find out until after I had already purchased the item from GigaParts. "
“Thank you for taking time to contact us. We have researched several competitors and found shipping & handling charges range from $10 to $14 for the two items you ordered.
We understand your concern with the shipping fees paid for your order. The shipping fee includes several things other than just what we pay to the carrier to transport your items. Our shipping fee includes processing and handling your order from start to finish. It takes multiple people to process and pack your order, as well as supplies to package the item(s), and the cost the carrier charges us. While we do not want you to feel this fee is unreasonable, I hope this better explains as to how the fee is calculated and divided amongst what it takes to get your order on the way to you.
We offer multiple shipping options on our website. Some customers are concerned with cost of shipping and some with finding a method that will deliver in time to meet their needs. We try to display all of the options available so that the customer can make the best choice for them prior to check out.
We value your business and would like the opportunity to serve you for your future needs. If you find we are priced differently than a competitor on a particular purchase you are interested in we definitely do not mind to review to see if we are able to offer to meet that price. Please feel free to call one of our customer service reps anytime you have any questions or concerns.
Sue
Customer Service Manager”
"Very satisfied with everything. "
"Website easy to use and the coupon was incentive to buy from GigaParts as it beat the competition even by a few cents...combined with free shipping. "
"I have ordered several items from Gigaparts and they are good quality, nice price and I don't have to wait long, they show up quickly even with the least costly shipping."
"I Love to shop at GigaParts. GigaParts web site is easy to navigate and locate items that I need. The search option is spot on. It never fails to find me items that I am unsure of the name of. A lot of time must have been spent on building the whole web site. It never fails me. The prices of GigaParts products are always the best in the market and have always been in stock. I have never had an order were an item was placed on back order. In my hectic life I don't have time to waste. GigaParts never slows me down with time wasteing pop ups. At the end of my buying experiance I never have to worry about my personal information being gotten, stolen or sold to other intities. After my purchase I am sent email letting me know how and where my products are, and the estimated delivery date. When the products arrive they are always packaged with what seems like the utmost care. The packing material always seems to be the best quality. I give GigaParts an overall 5 star rating. Giga is awesome, and I'm Loven GigaParts."
"Gogaparts delivers value for money on ham radio gear. I've been spoiled by Amazon Prime two-day shipping, so UPS Surface chafed a bit. Still, a good value and an easy transaction."
"Well packaged for shipment, and I like fact that Gigaparts confirms the item is in stock BEFORE the order is placed. Thanks!"
"The delivery of my ic-2730a was quick. Yes, I paid the extra $6 for faster shipping but it was worth it. My transceiver showed up in a timely fashion and was packaged very well. It was packed with the factory box inside another box, surrounded by a lot of packaging paper and was not likely to get damaged. "
"You know what happens when you have a great inventory, great people and great prices. A first rate company. Every time every purchase was a winner. My number one stop for most anything ham"
"All gtx 1070s were out of stock and Gigaparts contacted me and asked if I wanted the one I ordered or the first brand they got in! That blew me away. They went out of their way to make sure I got what I wanted as soon as possible! My first experience with Gigaparts and will definitely not be my last!"
"I ordered a mobile antenna. Good price, received within two days. Simple transaction -- as it should be. Also, I appreciate GigaParts' ongoing support of the Amateur Radio community."
"I was pleased Gigaparts had the item needed, and shipped it to me and arrived as promised in good shape and on time!"
A rep from GigaParts, GigaParts, has responded:
“The shipping fee includes several things other than just what we pay to the carrier to transport your items. Our shipping fee includes processing and handling your order from start to finish. It takes multiple people to process and pack your order, as well as supplies to package the item(s), and the cost the carrier charges us. While we do not want you to feel this fee is unreasonable, I hope this better explains as to how the fee is calculated and divided amongst what it takes to get your order on the way to you.”