"Gigaparts has always been professional and courteous. They have delivered on time and are very responsive."
"Radio needed charged when received but the charger came with the wrong plug. Yaesu sent the correct part but it took a week. They should have shipped over night."
"I have made two major purchases from GigaParts at two different times and both have been great experiences. Other vendors could learn something from you.
Great customer service before and after the sales.
Thanks GigaParts."
"GigaParts had the parts as represented and at a good price with a reasonable shipping fee and delivered ahead of the time promised."
"GREAT PRE AND POST ORDERING. SUPER FAST DELIVERY."
"I have placed several orders with GigaParts lately and every one has been carefully packed and promptly shipped. I have always been provided with a tracking number.
No complaints here and great service!!"
""Displayed" parts not actually in stock. It wasted my time"
"Antenna arrived in excellent condition in a double walled tube very well pleased "
"very helpful and and was delivered quick"
"Ordering process easy to navigate, pricing best I could find, shipping reasonable and fast. Arrived a day early and item was as expected. Excellent!"
"Found the pricing to be good even with the exchange rates. Delivered as promised and promptly. Will definitely use them again. "
"Purchased items were delivered on time. The entire process of ordering and receiving items is slick and painless. Thank you GigaParts. "
"Received my order on the day they promised and I couldn't be happier.
Love my new Icom ID 5100a!"
"the manager in the Huntsville Alabama store was outstanding courteous and she answered all my questions in the shipping what is light speed keep up the good work GigaParts I will keep coming back to you for my ham radio needs"
"I didn't get to make the Dayton show after all, but I did get the t-shirt, and I'm very pleased with it. It's made of good quality cotton and the graphics are nice and clean. I look forward to doing more online business with GigaParts as I can afford it.
"
A rep from GigaParts, GigaParts, has responded:
“Bob,
I'm very sorry that Yaesu made an error in the packaging of the radio. Thank you for notifying us immediately of the problem and allowing us to contact Yaesu on your behalf so they could ship the correct part the same day the problem was discovered. I am sorry that we did not have control of the shipping method Yaesu chose to ship by. I do hope that you are satisfied with the way our team handled getting this resolved for you despite the problem with Yaesu not sending to you overnight. I have contacted Yaesu and advised them of your disappointment of the delay in receiving the part.
We value your business and we hope to have the opportunity to serve you again in the near future! Please let me know anytime you need my assistance.
Sue
Customer Service Manager
GigaParts, Inc. ”