"Arrived fast an in good condition"

"Bought an $1800 radio and though the mobile bracket came with it. Called the day that it arrived to see if they would ship me the bracket with free shipping. The customer service rep said no, and that I should have paid closer attention to what I was ordering. I then said ok, you are selling the exact part on Ebay for this much, will you match it. She said no. OK it was my fault but that is no way to talk to a customer. I will not be ordering any more items from Giga parts if that is the way they talk to their customers.
UPDATE...Since this review GigaParts contacted me and profusely apologized for the way their customer service people treated me. They made every effort to rectify the situation and I was satisfied they did. I had a nice conversation with the Customer Service Manager about the situation and am satisfied that they will take care of this and it should not happen again to any of their future customers. That being said, I will again consider GigaParts for any future purchases,"

"Order TRACKING was confusing, but the order was correct and delivered promptly. Customer service (phone) was very good. Note- I am a low volume online shopper."

"GigaParts always delivers the right product on time. There’s no guessing if you’ll get what you are expecting, and at the right price."

"Gigaparts is always easy to deal with and very prompt on shipping!"

"I couldn’t be more pleased with the quick shipment of items, or the quality of the products themselves!!"

"Got what I ordered quickly and at a competitive price. "

"support staff was excellent"

"Fast shipping reasonable price "

"I was looking for a Kenwood TM-281 A. This was a replacement for a damaged TM 281 A damaged encoder. This replacement radio went into a portable packet radio box. It arrived on time and in the described condition if not better than advertised. It appeared as if the only thing which happened was the seal on the box was broken.

This is a great radio, and GigaParts delivered."

"Love you guys bravo and brava"

"I returned a defective morse code oscillator after talking to a GigiPart rep by phone. I was charged a restocking fee even after detailing my trouble with the oscillator. This was an easy way for me to test Gigipart’s commitment to customer care. Lesson learned: never purchase through Gigipart. I’ll go through HRO or Amazon in the future and be sure I can get 100% return on defective merchandise."

"I had ordered a headset for use with my ham radio equipment. 3 of the items that were to be included with the headset were missing. and one of the other parts was defective. Called Giga Parts and had to explain to their customer service at least 3 to 4 times what was missing. I Emailed them and asked what I needed to do to return the product, only to be told there was a 15% restocking fee and I had to pay for return shipping. Very dissatisfied and will not be ordering from them again."

"MFJ telescopic antenna, with stand. Seems to work just fine. Kind regards, Howard Pew."

"Everything was ok, on time, well package ."