"No updates, no photos, no tracking number. "

"Guy at the parts department has amazing costumer skills very welcoming and pleasant goes above and beyond to help "

"The product was as advertised "

"Kelly made the buying process smooth and easy. It was very pleasant working with her and the rest of the people at Gillman."

"I was there for over 25 minutes to pick up a part. That had already been delivered.There was only one other customer in front of me. Everything else was great."

"I ordered some parts online. The price was better. The parts came in at 2 different dates. This is understandable due to availability.
Purchased some plastic clips in store. 3 bucks per. It’s about 10 cents in plastic. The guy knocked off a dollar per. Still really high. "

"Great customer service and cargo carrier arrived well packaged. I highly recommend them."

"I ordered some accessories from Subaru.com and had them delivered to the dealership so that I could meet the folks there and ask questions about some other accessories I might like to buy. One of the accessories, a third party accessory, could have easily been bought at another store. It was on the website though so I added it to my order. Because the part was back ordered with no predicted restock date, they refunded the amount of that part, rather than have me wait for an unknown amount of time for it. Grateful for this. I would have waited and gone without until the accessory arrived. Instead, I drove 10 minutes North, picked up that accessory at a national computer/tech chain store and am using it now.

I also want to give a shout out to the service department for rushing an accessory order after I asked the person who sold me my car about it. They told him that if I placed the order online before a certain time, the part would be there that afternoon. So when I came to pick up the car later that day, the accessory was already installed in my car."

"Great service by parts team."

"Great deal. I will continue to make purchases from you. "

"Ordered a part from location, because according to the website, the part was available for pickup. But after my online purchase and waiting 1 day to pickup, I was disappointed, after driving 40 mins, the item was not in the location. After an additional 24hrs. I was able to pickup my part."

"Good quality of the product and excellent services!!! Very professional for the delivery!"

"Ordered online and parts came a few days later for pickup. "

"2 of my latest parts orders are ready for pickup. It’s great.
But I still didn’t receive the refund for my previous order # 14353152. It’s over 5 business days already. Thank you."

"I visited the dealership to pick up some parts for my car and the staff there were helpful, friendly, and fast. I would love to visit again if I ever need to."