"Thomas at the parts counter was outstanding. Very helpful, cheerful and knowledgeable. "

"Gillman makes you feel like family. No high pressure, no gimmicks, no add-ons. Can't remember a better purchasing experience or better follow up such as training after the sale."

"I order a part online, when I called to know if it was available for pickup Tom offered to have it shipped to me (I live on the opposite side of town). I ended up picking it up myself, but that was a very nice gesture. Thanks Tom!"

"Kept informed of parts ordered and delivery. Great service."

"Couldn't ask for more. Great product selection and pricing. Quick confirmation and delivery."

"No updates, no photos, no tracking number. "

"Guy at the parts department has amazing costumer skills very welcoming and pleasant goes above and beyond to help "

"The product was as advertised "

"Kelly made the buying process smooth and easy. It was very pleasant working with her and the rest of the people at Gillman."

"I was there for over 25 minutes to pick up a part. That had already been delivered.There was only one other customer in front of me. Everything else was great."

"I ordered some parts online. The price was better. The parts came in at 2 different dates. This is understandable due to availability.
Purchased some plastic clips in store. 3 bucks per. It’s about 10 cents in plastic. The guy knocked off a dollar per. Still really high. "

"Great customer service and cargo carrier arrived well packaged. I highly recommend them."

"I ordered some accessories from Subaru.com and had them delivered to the dealership so that I could meet the folks there and ask questions about some other accessories I might like to buy. One of the accessories, a third party accessory, could have easily been bought at another store. It was on the website though so I added it to my order. Because the part was back ordered with no predicted restock date, they refunded the amount of that part, rather than have me wait for an unknown amount of time for it. Grateful for this. I would have waited and gone without until the accessory arrived. Instead, I drove 10 minutes North, picked up that accessory at a national computer/tech chain store and am using it now.

I also want to give a shout out to the service department for rushing an accessory order after I asked the person who sold me my car about it. They told him that if I placed the order online before a certain time, the part would be there that afternoon. So when I came to pick up the car later that day, the accessory was already installed in my car."

"Great service by parts team."

"Great deal. I will continue to make purchases from you. "