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Product & services pricing
2.92/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.50/5
Customer service:
3.91/5
Return/Replacement policy:
3.75/5


Verified
5/5

2024-04-18

Great Customer Service

"William and Hassan were most helpful and informative. Love the car. Thank you. "

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Verified
5/5

2024-04-17

Great service

"I purchased an accessory and it arrived within two days. The part did not fit my car so Gillman Subaru ordered a replacement and exchange the part for me. No hassle. Thank you Thomas in the parts department. "

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Verified
5/5

2024-04-15

Order and purchase of SUBSRU BRZ visor

"I placed the order on Sunday after I went through online parts catalog. They kept me well informed about progress my order and on Thursday I got an email saying that my order is ready for pickup. On Saturday morning I was at the dealer ship for pickup. No problems."

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Verified
4/5

2024-03-30

PARTS PICK UP

"The experience overall was very good, there was a young man greeted me at the door asking if I needed help in Sales. After I told him I was only picking up part, he was kind enough to show me and point me to the Part area. However, when I was standing in front of the Part desk, there was a fellow working on the laptop who does not want to make eye contact with me. I waited few minutes and decided to ask the guy for help then he showed me at the side of the desk there is a sign says Ring Bell for help if no one at the desk. This was the first I am at Gillman Subaru Part area and there would be no way I could see the sign and ring the bell. I suggest moving the Sign to the front of the desk. After I rung the bell, my business was taken care quite fast."

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Verified
1/5

2024-03-28

order has not arrived

"My order has not arrived at
this point
"


Verified
5/5

2024-03-18

Personable

"The guy at the front counter was very helpful even going out of his way to help me find another product I was looking for."


Verified
5/5

2024-03-16

Easy with no hidden fees

"Unlike other Subaru dealers Gillman had straight forward pricing with no gimmicky handling fees on items picked up in person."

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Verified
5/5

2024-03-15

Great Parts Department service

"Ordered parts online; received email confirmation; received notification that order was ready for pickup; pickup was friendly and professional. "

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Verified
5/5

2024-03-13

Fast shipping

"Great prices, fast shipping, always buy my Subaru parts from them."

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Verified
5/5

2024-03-04

Great

"Thy was an amazing salesman and very honest "

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Verified
1/5

2024-02-13

Payment went through. Order didn't

"The second time I purchased a part, the order never went through but the payment was deducted from my account. Then it was hell to get it resolve which never happened either. I had to wait 1 month for the funds to revert to my account."

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Verified
5/5

2024-02-09

My sales rep, Ms. Hossain was GREAT!

"The sales process was very nice and professional.
The finance department was not so great.
"

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Verified
5/5

2024-02-08

Excellent Experience

"Easy to order and helpful staff. "

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Verified
5/5

2024-01-23

A+ seller. Fast shipment

"Clear website, easy to find parts. easy to order, and fast shipment."

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Verified
5/5

2024-01-06

Subaru Ascent

"Excellent service and on time delivery! Definitely would have my business again."

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