" product was as stated, shipped when promised."
"With all of my orders so far the products have been top notch quality, delivered quickly, and I have had no issues with damage in shipping."
"Very easy to order and we like that."
"We purchased a number of different storage solutions and have been extremely satisfied. Our cabinets came in well packaged and undamaged. Global Industrial was cheaper than many other brands that offered thinner gage steel cabinets. The cabinets are heavy gage steel, welded construction and have given us plenty of room to store our tooling and equipment. As our needs grow with our company, we will definitely be giving a call back to Global Industrial for extra storage solutions and much more.
Thanks!"
"Ordering is always easy and the pricing is very competetive."
"Fast and easy transaction will order again when needed, would recommend this seller"
"NEVER RECEIVED THE ITEMS AND STILL WAITING FOR THEM TO CANCEL THE ORDER. THEY STATE THAT THE MANUFACTURE HAS TO CANCEL THE ORDER BEFORE THEY CAN. I ORDERED FROM GLOBAL INDUSTRIES AND NOT THE MANUFACTURER. SAD !! SAD SITUATION. CUSTOMER SERVICE RUDE. IF YOU HAVE AN ALTERNATIVE I WOULD PROMOTE THAT ROUTE. ORDER DATE 2/26/2020. THEY HAVE CHANGED SHIPPING DATE CONSTANTLY.
I WOUNDER HOW THEY CONTINUE TO MAINTAIN AN A+ RATING WITH BBB, ALL THIS COMPLAINTS AND NEGATIVE REVIEWS. I GUESS $$$ TALKS!!!!!"
"I called global over a week ago to purchase 19 hand sinks, I spoke to a sales woman, she took all my information, including my global account number, I was told I would have a call back in a few hours.... still no call. Very disappointing!"
"Had a problem, took forever to talk to customer service. When finally got through I was told they wasn’t anything they could do & the sale was final, I should have brought a service plan. "
“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.
Please advise if the issue you experienced was with the scrubber itself or with the scrub brush.
Awaiting your reply.”
"Order a bunch of stuff that was fair in price reasonable shipping. Received on time and in good condition. Thanks!"
"Working with Donna is a pleasure...she is friendly and professional. Really like chatting with her as well!"
"Great employees ! Thank you !!"
"This site is deceptive, in that they have a reseller network underneath them that apparently have no accountability to them. I went to them because I was looking for an alternate supplier. What I got on my first order was pure runaround, with them committing something was set to arrive by the promised date, only to tell me on the day before the order would not be coming. That's forcing me to scramble, as I'm used to people being late with orders, but I'm not used to them just dropping the ball altogether. That's the kind of shipping and logistics snafu's that we used to see in the 1970's before computers and automation. It has no place in the 21st century."
"It's a scam website. I only placed one order. Additional orders appear every few days. It's not mine at all. It will deduct money from my bank card. I used paypal for my first payment, but I couldn't make it several times. I can only pay by credit card. I choose not to store credit card information on the website."
"Love this heater just wanted to say I am happy with this heater and how fast I received it. Keeps my shop very warm."
A rep from Global Industrial, GlobalIndustrial2, has responded:
“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.
We were able to locate your order that reflected the product you reviewed and it has been successfully cancelled.
We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.
”