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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-12-31

Very happy , very satisfied

"Great experience all around. Will not hesitate to recommend to friends !!!! Great quality great price !!! "

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Verified
5/5

2019-12-31

Better than I hoped for

"The charm I ordered was beautiful!ive had numerous compliments on it! I absolutely love it! Thanks! "

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Verified
5/5

2019-12-31

Fashion Idol

"Second charm Ive bought and it is just as beautiful as the first. Could not be happier. "

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Verified
5/5

2019-12-31

Outstanding

"Wife loved the product and affordable I'll always be a returning customer thank you so much for the fast shipping also made it I time for her birthday "

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Verified
5/5

2019-12-31

Love this earings

"Great quality jewelry. Ive had mine over a month. Hasnt tarnished and the actual jewel is still very shiny "

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Verified
1/5

2019-12-31

Terrible customer service

"I bought into the solicitation of buy 2 get 1 free. I ordered 3 of these charms and was charged for all 3. When I addressed the problem via email I was advised, “ Hello, I'm very sorry to tell you that, because your order has been shipped, we can't change now.” "

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Verified
1/5

2019-12-29

Shipping

"The shipment of the product does not arrive on time, I ordered it on December 19 and it still has not arrived and we are at 29. The shipment said that it would arrive from 2 to 5 working days"

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Verified
5/5

2019-12-29

Great customer service. The charm I bought it was what I expected.

"Great customer service. The charm I bought it was what I expected. "


Verified
5/5

2019-12-29

Perfect

"I looked at gnoce website in hopes of getting my gf a bracelet and charm. I found the one she would like I placed my order. After placing my order i immediately recieved an email saying they recieved my order and I recieved tracking info right away. My package was delivered from China on the date they said it was inside elegant package. The charms are very detailed and look better than on website. "

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Verified
5/5

2019-12-28

Exploding colors

"I ordered the ring. It is beautiful. Very nicely done. It shipped quickly. Great price. "

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Verified
5/5

2019-12-28

Absolutely Amazing

"I truly enjoyed my purchase! It looks exactly like the picture I love Gold Plated ring. I would definitely recommend this purchase."

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Verified
2/5

2019-12-27

Overall Satisfaction

"I received a confirmation email that my order had been processed. The email stated that I would also receive an email regarding shipping "shortly" after. It has been seven days, and still no email. The other reviews are worrying me, and I have gotten zero reassurance that the present I ordered for my mother will arrive at all."


Verified
1/5

2019-12-26

No contact from company no merchandise received!

"I ordered a bracelet on 8 December I have never received a shipping confirmation I have never gotten any response to my three emails that I sent and the phone calls I made are Enroute to an answering service that is full. This is very poor customer service and I am not happy I contacted PayPal to get my money back and report this company as fraud. This is my personal experience and I will never do business with you guys again. "


Verified
1/5

2019-12-25

Zero stars! Complete fraud!

"I made an order for their “Christmas Sale” on dec 3,2019. Later went to check shipping since I never received notification of shipping.I emailed multiple times. They gave me a tracking number and the order is still in China!! When you call “customer care” number it literally says “goodbye” and hangs up on you. This is absolutely a scam and a fraudulent company as you can see from these reviews. I wish I checked the reviews first. If I don’t get a response by tomorrow I’m reporting the company and contacting my Credit Card company to charge it back! Worst buying experience I’ve had in a long time and no one should trust this company!!"

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Verified
1/5

2019-12-25

Complete waste of time, absolute SCUMBAGS

"Be warned, ordered some charms as a xmas gifts over 3 week ago, nothing received, no shipping dispatch or tracking, tried contacting them but no answer, started a dispute though Paypal, they ignored Paypal too, now escalated to a claim to get a refund. I am not impressed in the slightest, avoid Gnoce, their ads on Facebook and Instagram are very good but that is where the goodness ends, they are based in china not New York,

I am not interested in an apology or an explanation, so Gnoce do not waste any more of my time and your own. the faster you refund my money, the less reviews i write!!

"

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