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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-22

"Material shipped right away and trucking company called to schedule a delivery date. Material arrived in excellent condition, well secured and protected."


Verified
5/5

2014-01-22

"I have order a ductless unit from this site and they were very helpful and also delivered on schedule the customer care personnel also very helpful with my all question. "


Verified
5/5

2014-01-13

"Very satisfied with the prompt delivery of a quality product."


Verified
5/5

2014-01-09

"Website was easy to navigate,had good information, and helped the decision process almost intuitively. Checkout was standard and smooth, delivery was prompt and on time. What more can you ask for? The best prices on the web? Yup, goductless delivered!"


Verified
4/5

2013-12-17

"The experience was a little average. I called for warranty work/parts. The person I talked to was knowledgeable, but not a least bit sympathetic to my problem. I am out the expense for the part (which I will get a refund for), I'm out the trouble going through all this work and $360.00 in tech labor. I want some empathy. "


Verified
1/5

2013-12-17

"We had ordered from you in the past and had no issues. This time around I used the exact same card, address, and used the website the same as the last order and was told that I needed to fill out a form and also get photo copies of the credit card and my drivers license so that there wasn't a supposed "fraudulent charge." I would be more worried about a fraudulent charge happening when I fax copies. I wouldn't send my personal information and so it took an extra 2 weeks to get the unit ordered. I then was promised on a Monday that I would receive the product by Friday but it didn't arrive until Tuesday the following week. I will no longer be purchasing from you as it has caused me to lose business."


Verified
5/5

2013-12-17

"Purchased a Friedrich portable air conditioner from GoDuctless.com. The unit arrived with some internal damage, but the guys at GoDuctless were great to work with. They were quick to setup a return and promptly shipped a new unit. The new unit arrived and has been working flawlessly since then. "


Verified
5/5

2013-12-15

"quick and easy to order... plus quick and prompt delivery"


Verified
5/5

2013-12-11

"Best price anywhere for an expensive fan. Shipping was fast and free. "


Verified
5/5

2013-12-11

"It was simple to order, and it shipped in 7 days. Now if it works when installed I will be very happy."


Verified
2/5

2013-12-09

"I used them because their site claimed 2-3 day delivery. Took 9 days..."


Verified
5/5

2013-12-02

"Very satisfied with all aspects of the purchase."


Verified
2/5

2013-11-25

"Extreem difficulty buying using a Visa card. Even after checking with the card co and verifying no problem on their end, still had to resort to Pay Pal to enter my order. Buying from you this time was way too much like work! "


Verified
5/5

2013-11-20

"Ordering on-line was easy and the merchandise was delivered in less than two weeks. Happy with cost savings."


Verified
5/5

2013-11-18

"Excellent company to do business with. Highly recommend."