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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2014-04-07

"The order and delivery process was good. The items I purchased came within two days of ordering. Two of the three Sunpentown units I purchased I was not totally happy with. One was not fully assemble and damaged. The second was damaged as well. They were well packed so I believe this was something that occured at the manufacturer before or during the packing process. The 2 Haier units I have no complaints about."


Verified
5/5

2014-04-02

"Spot on description and fast shipping!! Needed asap and they delivered! "


Verified
5/5

2014-04-01

"Great delivery time, I was surprised how fast my order was delivered. The company kept me updated on the deliver process, I would order from the company again, anytime"


Verified
1/5

2014-03-31

"RUN AWAY AS FAST AS YOU CAN! TERRIBLE CUSTOMER SERVICE!!

Purchased AC part on Mar. 19 and was told it would take 5 to 7 days to get. Called on March 31, because never received the order. Talked to FREDDY and he told me it was back ordered unit APR 15. I asked why I was not notified and he had no answer. I asked to speak to a MANAGER and was transferred to JONATHAN. He was no help and seemed not to care at all even when I told him this was AWFUL Customer service. I asked if I waited until the 15th if they would expedite the shipment and he said ONLY IF I PAID FOR IT! What a joke - he actually offered to take $5.00 off the order instead for the order taking 6 weeks instead of 5 to 7 days! WHAT? Are you kidding me? What an insult and WHAT an Idiot!! I canceled the order and hope the CEO of this company sees this and fires this MORON! That is NOT Customer service! I would never give this company a DIME!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-30

"Great product. Fast shipping"


Verified
5/5

2014-03-29

"Excellent and professional service during the delivery"


Verified
5/5

2014-03-26

"My order was shipped promptly, and I received everything I ordered in good shape."


Verified
2/5

2014-03-26

"the unit made it to Chesapeake, VA, on Monday about noon time, and will sit until Friday because they said that they had no truck coming this way. It is 67 miles from there to here. My old unit is running on heat strips instead of the heat pump. Expensive."


Verified
5/5

2014-03-26

"Prompt and arrived well packed"


Verified
5/5

2014-03-19

"Great site , easy to order , prompt delivery . The Ditek surge protection device was just what I was looking for to protect my recent installation . "


Verified
5/5

2014-03-14

"Found what I wanted and shipping was quick."


Verified
5/5

2014-03-11

"Was to easy. Not only did GoDuctless price match another Internet Rival saving me $65.00. They shipped the following day they provided valid tracking numbers. Thank You for the fine service. "


Verified
5/5

2014-03-11

"Good communication and fast delivery. E-commerce done right."


Verified
5/5

2014-03-07

"Very helful sales person.

Easy oder over the phone

Rapid shipping and delivery after 5 days!

Excellent
"


Verified
5/5

2014-03-05

"Everything was what we exasperated good, work book was good to go by,to have it installed"