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Return/Replacement policy:
0.00/5

Verified
5/5

2021-06-02

Truck mirror

"Fast accurate shipping, part was adequately protected in packaging."

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Verified
5/5

2021-06-02

Good website and shipping

"Shipped a part to Australia. Arrived as expected, would use again. "

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Verified
5/5

2021-06-02

Satisfied

"Good price and works when I installed the headlights."

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Verified
2/5

2021-06-02

Wrong light

"Wrong light
My mechanic made it work
Top price from you plus extra hour for him = bad value me

"

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Rep reply posted 2021-06-02
A rep from Go-Parts, goparts, has responded:

“We are sorry to hear that you had trouble with your order. Our returns department will be reaching out to you in regards to your order. Have a wonderful day.”


Verified
5/5

2021-06-02

Uh oh...

"My parts came on time and it only took one phone call to customer service I've learned that my order was shipped in two packages. I would definitely order again."

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Verified
5/5

2021-05-16

Headlamp assembly

"Very pleased with service and product "

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Verified
4/5

2021-05-12

Good prices

"Was good fast service if you don’t differ a persons order and they have to play email tag"

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Verified
5/5

2021-05-12

USPS ****

"When I got to package it was crushed. I opened it up and it was a 6" crack on the inside frame. And on the bottom to which peace was broken off. I Krazy glue the whole thing Because I needed a mirror right away I depend on my side mirrors a lot and I couldn't wait to movies again the mailing service is terrible how they treat your packages PS great price great product but I'm sorry I couldn't wait any longer to have a comeback again thanks to United States Postal Service."

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Verified
3/5

2021-05-10

Shipping Time

"The time between payment and shipping seems to be lengthy. Will be interesting to see when the delivery arrives."

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Rep reply posted 2021-05-11
A rep from Go-Parts, goparts, has responded:

“Hello,

We are very sorry that your tracking information did not reach you. International orders are going through very slowly due to the current global situation. Your order has been shipped via USPS and the item is currently in transit. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

USPS Tracking Number: HJ517237591US
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=HJ517237591US%2C&tABt=false”


Verified
1/5

2021-05-07

Ford Raptor Mirror

"I receive just the left and not the right mirror...

What happened now???

How can you help me

Cette transaction peut n'apparaître qu'au bout de quelques minutes sur votre compte.
Numéro de transaction
5L17965135186613M
Date de la transaction
27 mars 2021 12:17:24 GMT+01:00
Marchand
Go-Parts
****@****
Instructions au marchand
Vous n'avez saisi aucune instruction.
Numéro de facture
227301674
Adresse de livraison
Thierry Turuvani
Petite Thielle 16 16
Centre Nautique du Landeron SA
CH-2525 LE LANDERON NEUENBURG
Suisse
Informations sur la livraison
Le vendeur n'a pas encore fourni d'informations sur la livraison.
Description Prix unitaire Qté Montant
2011 - 2014 Ford F-150 Side View Mirror Assembly / Cover / Glass Replacement - Left (Driver) Side
N° d'objet : AMA001-1315039-0776315 $163.95 USD 1 $163.95 USD
2011 - 2014 Ford F-150 Side View Mirror Assembly / Cover / Glass Replacement - Right (Passenger) Side
N° d'objet : AMA001-1315037-0776313 $79.16 USD 1 $79.16 USD
Sous-total $243.11 USD
Livraison et traitement $83.90 USD
Total $327.01 USD
Paiement $327.01 USD
Le débit apparaîtra sur votre relevé de carte bancaire sous l'intitulé "PAYPAL *GO PARTS".
Paiement envoyé à ****@****
Sources d'approvisionnement utilisées (Total)
MasterCard x-4186 320.78 CHF
Taux de change : 1 CHF = 1.01943 USD
Montant d'origine : 320.78 CHF
Montant converti : $327.01 USD
Ce taux inclut une marge pour conversion de devise.
Des problèmes avec cette transaction ?
Vous avez 180 jours à compter de la date de la transaction pour signaler un litige dans le Gestionnaire de litiges.En savoir plus sur la Protection des Achats
"


Rep reply posted 2021-05-07
A rep from Go-Parts, goparts, has responded:

“Hello,

We are sorry that you have not received the Right Passenger side mirror. It looks like it may have gotten lost while in transit to you and we apologize for this. We checked to see if we can send another one and unfortunately, the part is no longer in stock and we do not have a time frame for when it will be available again. Because of this, we will go ahead and issue a refund for the Right Passenger side mirror and it may take 1-2 business days for the refunded amount to be reflected in your account.”


Verified
1/5

2021-05-07

No parts

"Waiting after 3 weeks to get a part. Have emailed twice, my tracking/order number doesn’t work on their site, they have no phone number to call. Just hoping to get my part now before having to file a claim against them :( "

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Rep reply posted 2021-05-07
A rep from Go-Parts, goparts, has responded:

“Hello,

We are sorry that the Canadian customs office is taking so long to process your order through their facility. Unfortunately, international orders are going through very slowly due to the current global situation. Your order has been shipped via USPS and the item is currently in transit. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

USPS Tracking Number: HJ517060863US
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=HJ517060863US”


Verified
5/5

2021-05-07

Will order again!

"Great experience! They sent exactly what we ordered quickly and were very helpful. Thank you."

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Verified
1/5

2021-05-07

Package has not turned up yet and you’re asking me to rate the experience?

"My package hasn’t arrived and there is no tracking available, so at this stage I have to give a 1 star rating. "

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Rep reply posted 2021-05-07
A rep from Go-Parts, goparts, has responded:

“Hello,

We are very sorry that your tracking information did not reach you. Your order has been shipped via USPS and the item is currently in transit. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

USPS Tracking Number: CJ461704707US
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CJ461704707US”


Verified
5/5

2021-05-06

New tail light for my 2020 Toyota 4Runner

"I received the part in a reasonable time frame, it was exactly what I wanted, I installed it that day and everything worked. I am please with the price, the service, and the quality."

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Verified
5/5

2021-05-06

2010 Hyundai Elantra replacement tail light

"Prompt shipping and a great price. The replacement tail light was easy to install and saved me $200 when compared to the dealer quote"

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