"The sectional I purchased looks fantastic and is extremely comfortable. While delivery took a while, the low price made the wait worth it."
"We ordered a full kitchen appliance set, communication was great and the delivery service was excellent. We have recommended Goedekers to friends and family. Highly recommend Goedekers!"
"Finally, a company that has the best customer service EVER!!!!
I love my tables I ordered, but the customer service and friendly people out shines the products!!! Thank you, thank you!"
"Received a product I could not get elsewhere at a price below what I had seen previously. Arrived quickly and perfectly. Goedekers really cares about their customers!"
"Very happy with the stands and how fast shipping was. "
"Our chair arrived in a timely manner and as exactly as we expected. "
"Arrived sooner than expected & just like the picture"
"Not all the fault of Goedekers. But I bought a cooktop from you on January 8.
It was shipped a few days later. Shipping instructions called for a signature at delivery
and no one was home the day UPS showed up with the cooktop. They left a note to
say they would try again the next day, but no one showed up. Goedeker's contacted
UPS to authorize my collecting the item at their depot, but cooktop was missing.
Finally after two requests to investigate, UPS located the cooktop in California.
The thing was shipped from Missouri to my home in South Florida, then mistakenly
redirected to California and finally shipped back to Florida about three weeks after the
ordeal began. Upon opening the box, cooktop glass was broken. Goedeker's asked me
for the serial number and model, which I provided and I did hear right away from a
local repair service under contract to Whirlpool who sent a fellow right away to take
a picture of the serial number and model again. Now we wait.....10 days later, no glass.
"
"The process for buying and receiving the appliances was very good. It was worth paying for $99 to have them bring the merchandise into the home and open each item for inspection. But the 2 guys that
brought in the refrigerator were very inexperienced and took no care to prevent scratching and denting it.
Then the company only offered $200 for me to keep the dented one so I decided to go with a new one purchased locally even if I had to pay a little more. I will do business with this company again."
"Very good. Was very pleased"
"Three great things about Goedeckers : They carried an item, a particular Kitchen Aid built-in microwave, that other companies had a hard time finding. Their price was the best of several places that we called. Lastly, even though the item was backordered and they said it would take several weeks, it shipped early and we got it sooner than expected in perfect condition. They also sent frequent emails with updates on the ordering status, which I appreciate."
"I had never heard of this place before, but they had the cheapest price on the futon I was considering, and took paypal. I gave them a shot, and it worked out pretty well. One thing I will mention, is that they had their sale ending the next day, or so it said. Because of this I bought it that day, but after following that page for a few days the sale kept getting extended 1 day, each day. So their end sale date doesn't always seem to be correct, and they're using it to pressure people into buying. Overall though I was very happy with them, their customer service was very polite and helpful too."
"So pleased with the contact and follow up during the sale and pending delivery. I would recommend to anyone, sales department very knowledgeable about product options and specs."
"I was not familiar with Goedekers before I found them online in the search for a French 4 door stainless steel refrigerator. The customer service rep on the phone was pleasant, helpful and truthful about the particular refrigerator I wanted which they didn't have in stock but would be getting them off the manufacturers production line and would direct ship from manufacturer to me. This process took 30 days which is exactly how long Goedeker said it would take. There was several phone and email communication during the entire purchase/shipping process and everything was professional, courteous, and timely. Goedeker kept me in the loop as the to the manufacturing and shipping details which was a plus. The product was shipped right from off the production line, straight to my location. The shipper was timely and courteous during the delivery. Have been completed satisfied with transaction from start to finish. There was a small manufacturing defect on one of the doors of the refrigerator. I called Goedekers and they had a local Whirlpool service company contact me with information on getting a replacement door. Very happy with this customer service."
"All was as discussed and expected!0"