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Verified
5/5

2017-11-14

Satisfied customer

"I'm a contractor that was very satisfied with the process, thanks!"


Verified
5/5

2017-11-13

gun safe

"Easy to deal with! Website user friendly! "


Verified
5/5

2017-11-13

Excellent

"Personal, friendly, good price "


Verified
5/5

2017-11-13

dish

"price good. delivered in reasonable time, pleasant experience"


Verified
1/5

2017-06-17

Do not buy from GoeDekers

"I had the worst online buying experience of my life when I purchased from GoeDekers. The customer service is awful. They are all unprofessional. I battled with them for months, had to start a case with the BBB, and deal with insane wait times and delays and lies from their customer service team. Do not buy from them. Honestly if you are thinking about it please do not so you don't end up in the same situation as I did. You can see my review on the better business bureau website for more info as well. "

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Verified
5/5

2017-11-13

Customer service

"Goedeckers, has the best customer service, always so helpful. I had to call to find out delivery dates, and they always had a answer, Nice, I will shop Goedekers again. Also product came on time and delivery co. made sure I was totally satisfied. Good Job "


Verified
5/5

2017-11-13

Great experience

"I read a lot of Goedekers reviews of people complaining about issues with returns due to shipping damage to their appliance, and I was already skeptical of the company offering the best price on the internet. But I read their return policy and shipping damage policy carefully and decided to give it a shot. I followed their shipping inspection instructions and was prepared to note any damage on the shipping paperwork. It was packaged well and arrived fine. Most people who complain about the company not processing a free return/replacement probably damaged their own appliance during install weeks after it arrived. A company can't offer the best price on the internet and let themselves get taken advantage of by people like this, or they won't be in business long. There was a couple-week logistics delay, but this company got me a dishwasher for hundreds less than other sources, so I can deal with a little delay because they need to operate efficiently to be able to offer this price and sometimes that takes a little time. The customer service rep (Lauren) was very responsive to my order status inquiries. Great experience."

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Verified
4/5

2017-11-13

1st delivery was a bust- 2nd delivery was great

"My first delivery was not properly packaged. The box was heavily damaged and the product was equally damaged. I called the company and refused delivery. There was minimum communication in the reorder. The website was not updated and I had to call to get an update. The 2nd delivery was packaged very securely. Item arrived in perfect condition. "


Verified
5/5

2017-11-13

Major appliance order.

"The appliances were fairly priced and arrived in great condition. The delivery due to back order on one item was delayed. The shipper did not do a very good job on keeping me informed on estimated date of delivery."


Verified
5/5

2017-11-13

Excellent service!

"Right from the beginning, we had excellent service! From ordering to delivery everything went great! Even the men that delivered our purchases were a delight. They had a cancellation and called so we were able to get our purchases the evening before. Everything was delivered undamaged and one of the delivery men also showed us were the best places were to check, since that was where the most damage would occur.....if there was any. Thank you!"

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Verified
5/5

2017-11-13

Excellent service

"Delivery on time and in excellent condition "


Verified
5/5

2017-11-13

Excellent customer service

"I chose the wrong card to make my payment, and the customer service representative was great at helping me solve the issue with ease!!"

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Verified
5/5

2017-11-12

Excellent service, amazing value

"Searched for induction range all over the internet Goedekers had the best value out there, I call to place my order and was very satisfied at the level of professionalism and attention to all my concerns. I’m so glad I choose them. "

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Verified
5/5

2017-11-12

Gonna buy again!

"Shipped quick, and you just can't beat the price!"


Verified
5/5

2017-11-12

The Search is Over!!

"We decided to buy from Goedekers in order to meet the following criteria. Shipping was free, no out of state sales tax, and their price beat out every dealer within a 30 mile radius of us in Indianapolis, IN. We got curbside delivery but the delivery folks insisted bringing it in and unpacking it for us. Thanks for saving us money and getting our new fridge to us safely. So far we live it!!"

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