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Verified
1/5

2017-11-26

Horrible Customer Service and Support, Horrible!!

"Bought over $10,000 in GE Appliances and Maytag washer and dryer, washing machine failed after 20 days, turns out it needed a new circuit board, called Goedekers and the basically told me deal with Maytag, refused to help in any way after I spent over $10,000 dollars... will never buy from them again

Yes you can save buying online but God help you if anything goes wrong
"


Verified
5/5

2017-11-26

Great service

"very happy with baby chair and service"


Verified
1/5

2017-11-26

Absolutely horrible experience!

"I've been notified 7-8 times of different shipping dates. A week ago their customer service rep assured me the shipment would definitely be sent on November 27. I just now got notice it is delayed again. The order was placed two months ago and there is no resolution in sight. Meanwhile, they have my $6,311cash and I have a new home that can't get a certificate of occupancy unless appliances are installed. I can only pray that one of the Christian officers or owners of Goedeker's reads this and puts some action into my order. "


Verified
4/5

2017-11-26

Good service

"Only problem is with extended warranty. I have nothing to show that I purchased it. Nervous about if I am covered. Great buy."


Verified
5/5

2017-11-25

UNbelievable from browsing to delivery

"We couldn't believe the price and were so surprised with the product. Would do it again!"


Verified
5/5

2017-11-25

Prompt

"Very prompt. Very helpful staff. "


Verified
5/5

2017-11-24

5 Stars

"Great crew on the phone. Great prices. I will buy again from your website."


Verified
2/5

2017-11-24

Lack of disclosure.

"I purchased a fridge that is counter depth. I was not told by the sales person that I would have to hire a professional appliance installer to install it. The bill to install came to over $900, so my $4000 fridge is now a $5000 fridge. No disclosure that I should anticipate a professional install and that it would be hefty. My contractor informed me of that after I purchased the fridge. When I called to complain the customer service rep told me it was my responsibility to research this, however, how can u research something when you have no idea that it needs to be done? Customer rep took zero responsibility. When purchasing an item from a company I believe you should be told you need to hire an installer and it could be expensive so that I could’ve priced it out before the purchase not after and not last minute. "


Verified
5/5

2017-11-20

excellent

"I found a washing machine at Goedeckers at a tremendous savings compared to stores in my area. The item ended up being back ordered. Goedeckers kept me informed how my order was going on a regular basis. When the time came the product was shipped and received as scheduled. Great price ,great service."

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Verified
5/5

2017-11-16

great price and quality

"This vanity arrived in a timely manner. Was exactly as represented online. The vanity was affordable. The vanity actually had a quality build. Very good experience indeed."


Verified
1/5

2017-11-16

Very poor experience

"Very inconvenient, time consuming and not helpful with providing proper product information "

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Verified
5/5

2017-11-15

Great LG Fridge

"Great price and quick delivery with no blemishes."

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Verified
5/5

2017-11-14

GREAT COMPANY!!

"Purchased a polywood patio set. Great price, great service!"


Verified
5/5

2017-11-14

Great Service

"I live out of state and placed an order over the phone. I had wonderful service and the product arrived with no problems."

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Verified
5/5

2017-11-14

Secret missouri jewel

"Best experience in my life."

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