"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I'm a homeowner, not a commercial business, thus I don't ship freight often. I used Navis once before in the midwest (Rochester, MN office) and it went great. This time Elin Perez at the Los Angeles (Glendale) office handled this shipment for me. Picked up at my garage in Kansas City with a liftgate and delivered to my friends house in LA with a lift gate as planned. He rebuilt the transmission for my '65 Mustang and then shipped back to me the same way. Super smooth transaction. Elin handled it perfectly. I'll use Navis for my next shipment too. Thank you Elin! Peter Cipolla"
"Alan was spectacular to work with. He gave me an estimated price to ship contents of a deceased loved one from California to Pennsylvania just from my description on the phone and it was virtually spot on. He came on the day we needed him to pickup and was careful to follow all guidelines due to the COVID situation. He stored the goods for us until we arrived in PA and then I contacted him to ship. He gave me the tracking information and all arrived as scheduled. I cannot thank him enough for such great service at a fair price."
"An antique grandfather clock was packed and shipped with no damage on time for the price agreed. The only negative was that a box of small (but important) parts was left out of the shipping crate. Once the issue the recognized, it was immediately rectified. I rated it very good because if we had not been able to assemble the clock immediately when it arrived, I worry that the small box would have been lost."
"From start to finish the team at NAVIS in Jacksonville, FL was outstanding. Quote, Packing, Shipping and follow-up during all stages of the process went exactly as expected and made getting this shipment cross-country effortless and smooth. Will definitely recommend their services or use them again."
"The packers had no idea what they were doing with an expensive table. It was not wrapped properly and the box was too big. Two of the legs snapped right off and now we need to deal with insurance claims.
The folks who helped me coordinate the shipment could not have been nicer but the packers did a horrible job"
"Professionally managed mailing service. I sent out 3 queries for bids on a Friday. Navis replied in 24 hours-the other 2 I heard from Monday evening. Technically there were forms to be filled out —very efficient. Great communication to know all aspects of what was going on with the package. Arrived on the exact day that was promised wrapped securely. What more can I say definitely would suggest to a friend."
RSR Acquisition, LLC