"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I have used Navis shipping on many large items purchased through auctions I always get the best price and fastest service everyone i have ever dealt with has been the most accommodating and nicest. I will always use Navis they have a loyal customer in me. "
"I recently purchased large, heavy, and bulky furniture from an auction over 1,000 miles from my home. Shipping can sometimes cost more than the purchase. I researched the local BBB and found the local Navis Pack and Ship (#1104PA). From start to finish, Peter, put my mind at ease. Shortly after our first conversation, I received a detailed quote that was second-to-none. The shipping process went smoothly. Tracking was available with detailed updates. On the day of arrival, the driver called within the time scheduled to confirm when they would arrive. When they arrived, my piece was well protected and wrapped. The delivery guys put lots of care into bringing my piece in, as well as staging it where I wanted. Great experience, that brought piece of mind. "
"The manager of the Philadephia office was terrible at answering questions and keeping me in the loop, and would often answer questions with a raised voice or a condescending tone. Additionally, I provided the packers with specific instructions that they completely ignored, and ended up packing numerous things that I requested be left behind. This ended up getting my bill increased by $200. Would not recommend using the Philadelphia branch of Navis at all. "
"This was my first time shipping with Navis. They really have their “ship” together and walked me through the entire process. The process to ship my outboard motor from Florida to California was really easy. The only thing that I would do differently is have the motor “crated” for protection because the cowling was heavily damaged by the hauler ( not a Navis Issue). I will use them again for sure! "
"The staff were also very accommodating about my many questions, since I was doing this long distance. The item (a chair) was safely packed in plastic and bubble wrap within a box, which was within a crate. The unpacking was also easy! Crate easy to remove, and box easy to open and pull chair out. "
"Had Navis pack and ship broadcast electronics that were won at an auction. MOST ITEMS CAME IN BROKEN.
Was also told 4-5 business days to receive items and it took almost 4 weeks to receive my equipment resulting in a loss of revenue...
These are expensive and delicate pieces of equipment, and some are heavy.
There was no bubble wrap; some items stacked directly on top of each other with zero protection whereby many items came in damaged and may not be repairable.
Complete disregard for others property.
DO NOT RECOMMEND as there are others who would be happy to ship items for you...
"
"Definitely we can happy to comment working with Navis. You guys are truly professional, well organized, well maintained people in the freight forwarding industry. Our working experiencing is not long with Navis however in this short period we feel that Navis is handling our goods very professionally and securely keeping our material, we can say that we are in save hands without any doubt. "
RSR Acquisition, LLC