"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Unparalleled customer service, attention to detail, speedy reply to quotes, questions, handling and follow up. We NEVER have to wonder where our items are in the queue, never have to ask for tracking or finding out when items leave our destination or when they are expected to arrive at our client address. THE BEST! Thank you!"
"I used Navis to ship I piece of artwork that I bought at auction from out of town. The painting was incredibly important to me and I needed to know that it was well taken care of. The employees at Navis were quick to respond to any questions I had, and assured me that it would be packaged with care. They did as promised. My painting arrived safely, and was packaged very thoroughly. I would highly recommend their services."
"Well, I asked them to pick up a lot I had purchased at auction to pack and ship. We agreed on a price but I never heard anything for two weeks. I tried to contact but got "no reply" email. Finally got email that it had been picked up. The problem was that I was not TOLD they could not pick it up quickly and lead to believe that they would. Had I been told I would have found someone else to ship it sooner. I really thought I was never going to get my lot.
Very unprofessional. I thought at least they would give me a discount under the circumstances. Didn't even have the courtesy to address that when I asked."
RSR Acquisition, LLC