"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I brought my package to your store knowing that there was plenty of time to get it to my relative before she went on vacation for 10 days. I did not want my package to arrive at her front door and sit until she got back. I waited for 14 days to get tracking numbers and then called when I hadn't heard from you. I was told you had not even started crating it much less shipping. Your issue was something you knew about before I brought my package in yet no one let me know that you would be putting it aside until after your event.
You agreed to store it before shipping my package, so at least, the package would arrive when she could receive it. I expect that you are a good company but short in the communication department at your office. "
"This was a complicated project - packing and moving the contents of my Mom’s house as she moved to Assisted Living and shipping the furniture and other items to her children and grandchildren in three different parts of the country. Navis did a great job from start to finish. "
RSR Acquisition, LLC