"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I just opened the crate today & was amazed at how well it was packaged! As it turns out, our move from CA to NC was such a long nightmare & the machine had to be moved multiple times. It made it through all that & was so happy when we plugged it in & worked. Exceptionally happy with your service from start to finish & will be happy to recommend in the future!"
"Shipped and antique telescope. All arrived in great condition, well packed and good shape. This is second time I have used Navis and will do gladly again in future. Justine was great to work with and provided fast communication. She is great employee and an asset thank you "
"Excellent communications to book and ship. Steve and crew very responsive.
However, tracking was confusing as the tracker showed the trunk had been delivered to "Consignee". but our son Chris, whom we thought was the 'Consignee" really wasn't. The signature was Andy. Tracking stopped there. Upon calling Steven, he advised that the 'consignee" was an interim stop and the trunk would be turned over to the "White Glove" delivery service which would contact Chris for final delivery. This has happened and we are relieved to. know that the trunk will be delivered to our son tomorrow.
Would recommend that the tracking function be more transparent to show the final delivery rather than an interim stop which showed the delivery was complete when it really wasn't. Would save a lot of anxiety."
"I hired your company to pick up and crate a very special sculpture. Bruce was super helpful and I worked with him through the process. The crew that delivered the sculpture today did an amazing job. I can't wait to work with Navis again. THANK YOU FIVE STARS PLUS"
"I called Naive Pack and Ship to strap and/wrap our 11 pallets we bought at an auction. The company was extremely efficient. They worked with the auction company to get our pallets ready to ship. They even combined pallets to help save in the shipping cost. I highly recommend them! Well done, team! "
"Dear Navis, I have received my shipment in perfect order and wanted to thank you for your professionalism from picking up the goods from the auction house to them being delivered to my door. The quality of the wrapping and materials used was most impressive and evidenced care and thoughtfulness.
Thank you once again, I'm delighted with the quality of your service and would not hesitate to recommend you to others.
Kind Regards"
RSR Acquisition, LLC