"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I dropped a small dresser off Aug 4. I tried to give payment at the time of drop off. I wasn’t asked for payment until Aug 15 . I was told when it shipped I’d be given a tracking #. I never received it & I checked in with Navis Aug 22 & was then told I had to call a co. named “Pilot “ for the tracking number. When I called them I was told the Grand Rapids Navis put the wrong zip code on my dresser & it accidentally shipped to the wrong city 2hrs away! I was told I’d be notified when it would finally be delivered -l was not notified & it just showed up -I was grateful that someone was actually home to receive it. I will say I didn’t just give one star because it was packed extremely well in several layers of cardboard & bubble wrap. "
RSR Acquisition, LLC