"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I needed to ship a few pieces of very heavy furniture to my son in TX and Steve and his team were able to provide the service very efficiently and at a competitive price. When Steve and Jolly, his helper, arrived at my house to pick up the furniture, they were very professional, and took great care of each piece to prevent damages. They were polite and pleasant to deal with and they made sure they kept me informed of the status of the shipment. Although the shipment took quite a bit longer than I had expected after the furniture was taken to their warehouse to be wrapped and crated, I would still give them five stars for the service. "
"Steve Collo, provided some of the best customer service I've ever experienced in any industry. He was very flexible, competent,
and professional with a great attitude! I will definitely be calling him again, and most certainly recommending him to others in need of his services. Thanks Steve!! "
"We bought a heavy lab equipment online, but couldn't go to the US for arranging packaging and shipping. Yet we had to do it within 10 days or else we would lose the money and the equipment. We contacted Go Navis, and the equipment was immediately picked up and within a couple weeks it was safe at our facilities in Portugal. They even helped with the complicated customs paperwork. A huge relief for us. Customer service was smart and efficient."
"I shipped some art that arrived with big staple holes in it. I’ve seen little follow through on compensation for the damage. But throughout the entire experience, I often had to chase down people to keep the ball rolling in just the shipping process."
"Everything was perfect from estimate, to pickup from my home to packing bookcase for shipment to NY. I watched the crew use blue painters tape to secure the only key to lock/unlock the doors to the antique bookcase to the inside of one of the drawers in the bookcase. Upon arrival at my son's house in Scarsdale, NY the key is missing. It's an antique bookcase, the key is irreplaceable and now the bookcase cannot be used properly. This is quite upsetting for both me and my son. "
"Navis Pack delivers as promised, they kept to the schedule and the team was wonderfully professional. The pricing was generous and pleasant. It is rare to find a service like this, it was all so perfect. Thank you all for you help, it was much appreciated. I look forward to recruiting you again for future projects."
RSR Acquisition, LLC