"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Aisha was great and answered all my questions. The pickup went well, I knew how it was going to be shipped, and how it was going to be crated. Delivery went smooth and everything went as planned. Couldn’t ask for better."
"We were very pleased with the timeliness and professionalism of the crew who picked up our furniture in Holland Michigan. On Sep 3, I received a text saying our shipment had arrived in San Diego and that I would be contacted to schedule delivery. I waited 5 days and no one contacted me so I called Coleman Moving to set up the delivery. When the furniture was delivered one item was damaged. I called Navis and sent photos on Sep 23 but so far have not heard back regarding the damaged shipment. "
"I received the package swiftly, much earlier than anticipated taking into account it was a transatlantic journey (and earlier than a similar package still expected from the UK).
The packaging was done expertly - I will keep it myself for storage.
Excellent and prompt communication with the staff, in order to finalize the details of shipping.
Overall, 100% satisfied .
N.S.Emirzas"
"Took way to long and I could never get the Seattle office to return my call.
After a long delay getting it shipped I asked for consideration from the Phoenix office that was going to deliver it to move me up and they said no your delivery is set when we receive your furniture. I explained that I had to wait so long and they said they could not help.
You all might be called the same but you do not operate as one company.
Had to wait for shipping then had to wait for delivery."
RSR Acquisition, LLC