"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Navis pack and ship drivers arrived as expected to load our items, were very thorough in documenting our items, careful with our antiques and packaged everything incredibly well. All of our items arrived in top shape. My only comments are that I was never notified that the truck would not arrive until many hours after the delivery window. It would have been better customer service to communicate with me that there would be a significant delay in delivery. I literally waited for over six hours. Finally, our items were stacked high, very heavy, and basically dumped on our front driveway. Is there no way to order this service such that the drivers can at least help bring the heavy items inside? I don't know how a customer who is not able to handle such physical labor would manage a larger delivery."
"Navis picked up an antique hall tree from Battlecreek, MI, to be shipped to Idaho. They did an awesome job of wrapping, protecting it, and shipping it. We were very impressed with their work. This is the second time we’ve used Navis for shipping antiques."
"I had a large number of paintings to have picked up, packaged, and shipped over 600 miles. They handled everything extremely well, from pick up to drop off. I'll use them again for future shipping of my artwork. As an artist, I'm very picky about who handles my work. I'd recommend this company."
"From beginning to end, I am very pleased with the job Navis did with shipping the large piece of art. Aishya and the other women on the telephone answered all my questions. The art piece was packed very well, and everything about the shipping was well done. On this end, Fed Ex also did a good job."
"Overall good service. Pricing and quality/care of shipping were excellent.
Communication needs some improvement. This may be a busy time of year or perhaps they are understaffed. In the end, everything was completed as agreed. Better communication would take the service to the next level. "
RSR Acquisition, LLC