ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Goodden's

64 reviews
3.77 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2013-01-22

"I recently purchased from Gooddens, a Rayban sunglass, the customer service was excellent getting back to me, and getting my product out in time, i received my order in a timely fashion and was very pleased with my product, I will definetly order from Gooddens again and tell all my friends and family about the website and the great service i received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-19

"I have to say I am old fashioned with discussing any questions regarding products with customer service via email...but I am a very happy customer with quick email responses from Rich in customer service with wonderful results!!! I order a lot of products online and this is one of the best companies I have ever delt with!
Prices are amazing!!! At least 25% less than local retail stores!
Easy tracking, quick delivery :)
Thank you Gooddens! I will be a returning customer and will pass the word about your company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-06-28

"Very disappointed in purchase I have recently made, ordered the revo bearing sunglasses last Friday. The company has still not contacted with the shipping number that was supposed to be sent out within the first 72 hours. I have called and emailed the customer support service numerous times to no avail. The messages that I left that are supposed to be returned in 24 have not be returned after 48 hours. I have no idea about my order and it's progress. Tempted to cancel order but I do not want to miss the great price on the item. I am frustrated at this point"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-06-19

"Not bad but not extraordinary. Shipping was slow and twice as long as advertised but I guess that is to be expected with the free shipping option. Everything came in fine shape and no complaints with the glasses. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-11

"They were great. very quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-09

"Very good, I recieved my REVO glasses and I love them , THANK YOU."


2/5

2012-06-05

"Didn't have the product I ordered, had to cancel. No communication for 5 days. Refund was quick."


Verified
5/5

2012-05-31

"I ordered Revo Guide RE4054 in May 2012 and the product came as specified in perfect condition. The customer service was very prompt in responding to my inquires and assisting me in getting the sunglasses before I left the country. This was a very good purchasing experience for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-13

"GREAT, EASY, FAST, SAVINGS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-12

"It was excellent. Order was processed quickly and dispatched without delay. Item was as advertised and at a very good price. Will shop with this company again.
The only hitch was that once into the mail system it took a very long time. Posted on 19 April did not arrive at Sydney mail exchange until 8 May and then arrived in Brisbane on 11 May. 22 days for an expensive postal charge. No fault of Goodden's USPS very slow and Australia Post somewhat better.
"


Verified
4/5

2012-05-09

"Goodden's customer service has gone above and beyond to ensure customer satisfaction."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-02

"The product was great. I love my glasses and had no scratches and were in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-01

"I just purchased my second pair of Revo sunglasses from Goodden's. Best prices on the web and fast delivery every time."


5/5

2012-04-17

"Great Value! Love the site. If you are looking to buy sunglasses look no further than Gooddens. They have the best brands and great selection with exceptional pricing! "


5/5

2012-04-14

"Happy with purchase and shipping was quick."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A