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Customer service:
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Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-10-25

"I was very pleased with Good’s selection and customer service!"


Verified Goody's, Aurora, IN Shopper
Verified
4/5

2018-10-10

"Good experience, liked the sales"


Verified Goody's, Aurora, IN Shopper
Verified
4/5

2018-09-25

"I like the discount experience when it is applied to brand names. Beall's Outlets seem to have good quality items available at great prices. I don't really care for the quality of the clothing at Goody's - except for the Alfred Dunner line that is sometimes available. Most of it is cheaply made and does not hold up - Rafaella, Zac & Rachel, Hannah, Rebecca Malone, etc."


Verified Goody's, Aurora, IN Shopper
Verified
4/5

2018-09-15

"Staging was well done and easy for the eye to follow. It also draws you to the back of the facility."


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-08-26

"I do not know what Stage is."


Verified Goody's, Aurora, IN Shopper
Verified
4/5

2018-08-05

"My general experience with Stage was pretty good and the people were very friendly."


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-07-29

"I called and spoke to Jan in the Clinique department. Was pleasantly surprised to find they had what I needed. I went to the store that day. She was very friendly and very helpful and even showed me an additional item which I also purchased! She gave me her card and is going to contact me when new or gift items become available. Now that is great customer service! I will definitely be coming back to this store to shop for other items."


Rep reply posted 2018-08-02
A rep from Goody's, Aurora, IN, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-07-11

"I had an extra hour before a fitness class so I stopped by the Aurora Goody's. As always, I found something. It is the cutest top. I love this store but I do believe the Harrison OH store has more variety."


Rep reply posted 2018-07-12
A rep from Goody's, Aurora, IN, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-04-22

"I was very impressed. I liked many styles and found many items to try on."


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-04-13

"I visited Goody's to rent a tux for my upcoming prom. The associate who helped me was extremely friendly, and helped me through the entire process of choosing a tuxedo by recommending different types of tuxedos, being very patient while I decided which one to choose, and just generally making my visit and ordering process an enjoyable and stress free experience. I have not received better customer service from any other store I had considered ordering a tuxedo from."


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-04-11

"store was well appointed. Bathrooms could use an upgrade"


Verified Goody's, Aurora, IN Shopper
Verified
3/5

2018-03-28

"My only complaint was with the cashier who rudely said the coupon would not work. BTW, it did work. I went in on my Birthday to use my birthday coupon and she was just plain snippy. Had it been her virthday month & I was the cashier I would have wished her a happy birthday & invited her back. I have rarely been in a Goody's where I am helped finding anything or seen where anyone is being helped with adding to their purchase. On the other hand the stores are always neat and clean and the racks do not screech when you move the hangers across the bars."


Rep reply posted 2018-03-28
A rep from Goody's, Aurora, IN, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Goody's, Aurora, IN Shopper
Verified
4/5

2018-03-11

"Your coupons we should be able to use them."


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-03-03

"Stage ? I'm not sure what this is asking for . If it's layout of store. It was nice clean and easy to find what I was looking for"


Verified Goody's, Aurora, IN Shopper
Verified
5/5

2018-03-01

"Easily found items that I wanted. Store associate Deb was very professional and courteous."


Rep reply posted 2018-03-05
A rep from Goody's, Aurora, IN, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”