"Always enjoy the store shopping. they were cluttered and carts in aisles but they were restocking also"
"Love the cloths , great customer service so helpful .great deals !"
"Goodies. I always have to find a clerk for help. The checkout time is SO SLOW! I struggle to find MY style of clothing. I may be 62, but the styles in the store are for old folks, unless you're a jr.!!"
"Enjoy shopping at stage stores. Would love to see more clothing items for the middle age woman."
"I have no idea of why you are asking me about Stage. I was at Goodys !"
"I love shopping in store and online with these people and they always have sales going on"
"Forgot to ask for senior discount wasn't offered or reminded I look over 40 I would like my %20 off 39.99 which would be $8 I used by $10 bday I will have 30 min each way before they close baking bday cake probably won't make it before they close and can still honor my $10 off called once they said had to come today going to try to call again"
"I usually stop in every few weeks to check out the sales and clearance. I purchase my Estée Lauder products from Katy that is always so helpful."
"I don't know what stage is but I would like to tell you about MY experience the last two times i came to your store. The previous time I came into your store to purchase Clinque make-up, it took forever before someone noticed me and when I asked if there was anyone to help me at the make-up counter I was told by your associate that she was at lunch. I then asked if anyone else could help me and she told me NO!!!!! Can you believe this. Well I went back on Saturday to buy make-up again and this time one of your associates was very busy carrying on a conversation with someone else and ignored me until I approached her. It turns out the lady she was carrying on a conversation with was another associate. However, she wasn't dressed like a store employee. She was dressed very unprofessional to be working at a retail store. I, as a money paying customer, should not have to hunt down someone to help or assist me each time I come into your store. I don't know who the store manager is, but whomever it is, is not doing a very good job to allow their co-workers to drss very unprofessional and to have the cell phone in their back pockets in their very very tight pants. I only come to shop when I have to, but I will go right past your store and I will tell everyone I see about my very rude service at your store. I'm sure Mr. Goodfriend wouldn't be very happy to know a store that he built on excellent customer service is treating customers this way.SignedA VERY UNHAPPY NEVER TO RETURN CUSTOMERp.s. too many questions on your survey. Survey's should be short."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"I always love shopping here can always find what I'm looking for"
"Everyone was very friendly and helped me when needed!!!"
"Don't know what that means stage"
"The store was clean and organized. easy to shop. was looking for swim suit but nothing available in my size or liking"
"love the coupons and points incentives..."
"My friend is here visiting and had never been to a goody's store before. She received a gift card for Christmas but doesn't have a store in her area so on our first day out we came to your store to shop. We had the rudest experience at checkout that I had ever been a part of. My friend said she didn't have loyalty with the store because she doesn't have one in her area and wanted to skip the phone number prompt on the screen. The associate literally smirked, grunted, and ROLLED HER EYES at us. I've worked in retail for many years and as a manager I would want to know if one of my employees had treated a customer this way. Although I made only a small purchase I wish I would have just put it back. Associate name on receipt says Sandra. I just thought this should be brought to your attention. Her attitude was mind blowing to say the least."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
A rep from Goody's, Jacksboro, TN, StageAM, has responded:
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437.”