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Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2017-11-12

"My first time survey a little long"


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-11-11

"I usually have a great experience. The store associates seemed busy talking amongst themselves this time and weren't as friendly as usual but that is not my typical experience. I'll be back!"


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-11-03

"Enjoyed my visit, sales associate was very pleasant and friendly."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-11-03

"I am very pleased with my first trip to goodys."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-10-12

"I was very happy with my shopping experience. Everyone was very helpful."


Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2017-10-11

"I was a little aggravated. The sale was buy one top and get one half off so I found the top I wanted and I was going to get the one top for $44.00 and the other one would be $22.00. I wanted one in black and one in blue. The problem was they did not have my size in blue, so I went to the associate at the register and asked her if I could order the one in blue and still get the sale on the black one. She said that was fine so we proceeded on. I told her I wanted it sent to my home since the store was over 30 miles from my home and she said that was fine but later I saw that she charged me $5.00 for shipping. She said she had to do a separate transaction. I charged it to my Goodys account and then I told her I wanted the black one also since it would be 1/2 the price and would be $22.00 and she told me she could not do that since it was two separate transactions. I told her the sale said buy one and get one half off. She said she was sorry but she could not do it. By then I was aggravated that I had even bought anything but I wanted that top. She said she could use a coupon and reduce it some but not down to $22.00. After much time had passed, and both of us getting impatient, I thought she might ask someone for help to give me the sale price but she did not, I finally agreed to getting the top at $26.40 plus tax. That was not right, I was suppose to get the one top for $44.00 and the other one for $22.00, she had told me I could do that when I went to the register and inquired. I thought this was a shame and in my book, false advertising. I love Goodys and I will return to your store in London,KY from time to time but I will probably dodge the store in LaFollette, TN because of this incident. Now my Goodys account has a larger balance on it than it should because of me not being given the sale price I was promised. You probably don't even read these but I think this was shameful and at least I told someone about it whether you see it or not."


Rep reply posted 2017-10-12
A rep from Goody's, Jacksboro, TN, rbSTAGE, has responded:

“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-10-06

"Good store . They have good deals.Friendly sales associates."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-09-30

"Usually the associates at my Goody's are not friendly but this time there were new people working there and they were great! Friendly & helpful without being pushy."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-09-23

"I always find something when I shop there."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-08-06

"Great Marie Widener was incredibly helpful."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-08-05

"Absolutely loved it everyone was helpful..with coupons and the sale they were having I got an amazing deal and quality of products!the associates did everything to help me. The associate also gave me coupons for next month as I was checking out! Amazing deals!"


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-08-03

"every associate was friendly and helpful and lots of good deals throughout the store"


Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2017-07-25

"Your aisles are to cluttered. Your clothes are way to close. It's like working a jigsaw puzzle. When you get in the store."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-07-04

"Store manager, Marie, was over the top in kindness, knowledge and willingness to assist me with all purchases and coordinating colors to match outfits."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-06-30

"The store seems to pick one style that is popular and not veer away from it at all when not everyone may like it or want to wear it everyday. also the childrens section is seriously lacking as i never buy for my daughter in store as there is nothing to choose from"