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Customer service:
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Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2017-05-21

"Good shopping experience but this location needs to expand, the store is crowded making it difficult to shop."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-04-02

"I am a regular customer of the store, and I normally have a great experience. However, the associate that checked out my order was rude and unfriendly. She seemed that she did not want to be there at all."


Rep reply posted 2017-04-05
A rep from Goody's, Jacksboro, TN, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-04-02

"The experience was not exactly pleasing. The associate that checked out my purchase was rude and seemed unhappy. She would not let me use one of my coupons that the associates handed out to me walking in the store. I normally have great experiences with this store, but I will not go through this associates line again unless I have to."


Rep reply posted 2017-04-05
A rep from Goody's, Jacksboro, TN, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-03-24

"I always have great experiences with this company."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-03-20

"It was a great experience."


Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2017-03-17

"There was a assistant manager who worked there her name was Angela she was so friendly and helped me."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2017-02-17

"It was great and fast very friendly"


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2016-12-22

"Fun place to shop and offers great discounts."


Verified Goody's, Jacksboro, TN Shopper
Verified
4/5

2016-12-22

"I hated waiting in line to check out for over 20 minutes. Even my cashier was frustrated, registers were running slow (that happens often). I would have left without buying anything except I was exchanging an item and my original item was behind the check out counter so I eventually ended up late to choir practice. Multiple coupons are confusing to both customers and cashiers."


Verified Goody's, Jacksboro, TN Shopper
Verified
5/5

2016-12-22

"***ociates have always been helpful and they almost always have what I am looking for. Although occasionally I have not been happy with the clothing in the children's section because they looked like trailer trash. Fortunately, that hasn't been the case lately. I like Carters and Osh Kosh brands and am happy when I find them here."