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Customer service:
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Verified Gordmans, Kenosha, WI Shopper
Verified
4/5

2019-05-12

"Store can use a little work on its appearance"


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-05-12

"Good experience. Very happy with my purchase."


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-05-12

"I always stop in at a Gordmans because they are always getting in new items. I wish that there were more Gordman stores."


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-05-11

"We went to Gordmans for the coffee flavors my wife likes to experiment with. We also check out clothing to see if anything is on sale that meets our needs. I find the home decor tacky but my wife likes some of it."


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-05-10

"The cashier Alejah was very personable and efficient."


Verified Gordmans, Kenosha, WI Shopper
Verified
3/5

2019-04-14

"Very unfair policy, not shared with me when I got a Gordmans card, will never shop here again."


Rep reply posted 2019-04-16
A rep from Gordmans, Kenosha, WI, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Gordmans, Kenosha, WI Shopper
Verified
4/5

2019-04-10

"Don’t pin swimsuit tops and bottoms together. Can’t be tried on."


Verified Gordmans, Kenosha, WI Shopper
Verified
1/5

2019-04-04

"My check out was horrible. The staff member checking me out need a serious additude check. I do not appreciate being spoken to unkindly or rudely. What made it even worse two other employees sat there gossiping while my unpleasant experience happened."


Rep reply posted 2019-04-04
A rep from Gordmans, Kenosha, WI, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-04-01

"I enjoy shopping in the store, found a good variety of cloths for my and my family at excellent prices."


Verified Gordmans, Kenosha, WI Shopper
Verified
4/5

2019-03-30

"I t was ok. I did think that there were too many empty shelves. I t looked to me as this store was going out of business."


Verified Gordmans, Kenosha, WI Shopper
Verified
1/5

2019-03-27

"My goal was to do some shopping but there was nothing worth purchasing plus the store was so junky. Kinda reminded me of a high end Family Dollar. My cashier Mackenzie rushed my sale so that she could get back to chatting it up with another sales associate. She pretty much brushed me off and talked to her peers instead of providing me with customer service."


Rep reply posted 2019-03-29
A rep from Gordmans, Kenosha, WI, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Gordmans, Kenosha, WI Shopper
Verified
4/5

2019-03-14

"It was over all good. I usually don’t need assistance when shopping"


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-03-11

"My experience with today's visit was great. I wanted to make a payment on my Gordman's Credit Card and the associate was very patient with me while searching for my card in my messy purse. Past visits; I've always had a good experience shopping at Gordman's."


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-02-17

"My experience shopping at Gordmans is always warm & friendly. Its above all my favorite store in kenosha."


Rep reply posted 2019-02-19
A rep from Gordmans, Kenosha, WI, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Kenosha, WI Shopper
Verified
5/5

2019-02-10

"It was great experience it was fun a lot of clearence and a lot of variety . Our whole family visits over there and it’s our first choice !!! We all love it!!!!!"