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Customer service:
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Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-05-06

"Very pleased great service"


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-05-06

"I’m visiting from another state. Loved the layout of this store"


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-04-13

"I love Gordmans store, I usually go when I am in that area visiting family because there is not one very close to my home. Please build one in Bourbonnais/Bradley Illinois area. I love your prices and your products!!!!"


Verified Gordmans, Springfield, IL Shopper
Verified
1/5

2019-04-09

"It was terrible and I’m likely never to shop here again. Your company needs to retrain associates on how NOT to treat customers of any race, age. It’s 2019 I should not have to remind you of this."


Rep reply posted 2019-04-12
A rep from Gordmans, Springfield, IL, StageAM, has responded:

“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-04-07

"I love to look at all the decor, outside garden things, the clothes are nice and neat on the racks, and they have a large assortment of different styles."


Rep reply posted 2019-04-08
A rep from Gordmans, Springfield, IL, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-03-31

"I love the home decor! Very affordable and unique."


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-03-26

"My general experience was great, I have no complaints. Gordmams have improved since my last visit."


Rep reply posted 2019-03-29
A rep from Gordmans, Springfield, IL, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Springfield, IL Shopper
Verified
3/5

2019-03-19

"store looks like it is going out of business and the only person working was at the register and he was good"


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-03-04

"Good, I just wish this store would of had the food article that I was shopping for."


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-03-04

"We found so many deals! We are googling to see where your stores are located, as we were visiting in Illinois."


Rep reply posted 2019-03-07
A rep from Gordmans, Springfield, IL, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-03-04

"Love just roaming through aisles."


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-02-05

"it had been a while but glad I stopped in and I plan to stop in again when on that side of town"


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-01-27

"It was good. The cashier greeted me when I walked in & talked about how cute my son is. I love Gordmans! You guys have the cutest stuff."


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-01-27

"I really like there home decor . I use to buy seasonal decorations but the prices have gotten a little higher ."


Verified Gordmans, Springfield, IL Shopper
Verified
5/5

2019-01-25

"Very good I love the deals they have on stuff"