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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.90/5
Return/Replacement policy:
4.19/5

Verified
5/5

2018-02-26

First Church loves GotPrint

"GREAT. On time, great quality"


Verified
5/5

2018-02-26

Beautiful printing!

"Easy to use, high quality printing and less than half the cost of everywhere else I looked at for printing proposals. Will definitely use, highly recommend! "


Verified
2/5

2018-02-26

The final print does not meet our expectation

"Because the explanation of Marketing Dept was not clear enough, so almost half bottom of postcard leaved blank. So the postcard we received look a little bit weird. They does not meet our expectation.
Actually, we planed to order same quantity for every month during the year. If you consider giving some discount for the next order on March, we appreciate for that and hopefully will go with got.print so far.
Looking forward to receiving your rely soon.
Thanks
"


Rep reply posted 2018-03-02
A rep from GotPrint, GotPrint, has responded:

“Hi Kate, thank you so much for your feedback. We apologize for any inconvenience, we have reviewed the artwork in which was designed on our website, and unfortunately, it does appear like the same artwork was placed a total of three times. As the Online designer was used to create the artwork and then later uploaded for print, our processing team does not interfere with the text/graphics, as they assume all files are designed exactly as they are desired to print. Regardless, we have contacted our quality control team on your behalf, in hopes to remedy this situation. Please keep an eye out for your email, as they will be contacting you shortly. Thank you"”


Verified
5/5

2018-02-26

Fast delivery

"GotPrint Provides a huge variety of templates and an intuitive create your own business card with a tremendous amount of options for the customer. Creating my business card was a snap ordering was easy. And most of all turnaround time was pretty darn quick. Yes I would use them again and recommend them to a friend."

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Verified
4/5

2018-02-26

Good job GotPrint!

"the site was easy to use, thanks!"

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Verified
4/5

2018-02-26

Great Product

"I like the product would use it again."


Verified
5/5

2018-02-26

as alway best prices and quality

"Love got print from a to z"


Verified
4/5

2018-02-26

Printing great. Website not so great.

"I'm very happy with the business cards from GotPrint. When designing it on line, it took three attempts to design because the system crashed twice when I hit "save"."


Rep reply posted 2018-02-26
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced while attempting to place your order. For future reference, we do suggest deleting your cookies/cache off the browser or attempting to use a different browser, if you ever experience any website issues. Please also feel free to contact our customer Tech support if you ever have any issues. Thank you”


Verified
5/5

2018-02-26

As always great fast service.

"Online experience was easy and pages were great to navigate. Already ordered more labels!!!"


Verified
4/5

2018-02-26

Business cards

"I am happy with my cards and the quality is great. "


Verified
5/5

2018-02-26

Great Quality

"Great resolution, vibrant coloring--looks better than the preview! "

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Verified
5/5

2018-02-04

Look great, on time

"Cards are great looking, very impressive"

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Verified
1/5

2018-02-25

Not helpful for non graphic person

"Tech support not user friendly for non tech person. Confusing template, asked for simple answer on Safe zone dimension. Ended up going to traditional printer who told me easy set up solution for publisher format. My booklet would have been teenie/tiny page dimensions if i kept down track of got print. Felt stupid as they were not clarifying simple answer, and I don't have fancy program. They kept rejecting my pdf with same answers.

"


Rep reply posted 2018-03-05
A rep from GotPrint, GotPrint, has responded:

“Hi Marian, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced while placing your order. We have reviewed your order form and it does appear that your files did have multiple issues; including RGB color mode, incorrect dimension, as well as printer spread being submitted. Please be advised that we are a 4-color printer, and all of our printing is done in CMYK so there may be a color shift once our system converts to CMYK. Also, unfortunately, we are unable to accept printer spread files; In order for us to process catalog/booklet orders we need single pages. Our processing team did send multiple emails providing specific instructions, as to how to correct this issues. There are also records of multiple customer service representatives relaying specific instructions, as well as links to better assist you, in obtaining the proper tools to make the necessary changes and provide us with print ready files. Unfortunately, we did receive a request to cancel the order, in which we honored. Once again, we're terribly sorry you had so much trouble with your order. Please feel free to contact our customer service team if you ever need any guidance. We look forward to hearing from you. Thank you”


Verified
5/5

2018-02-25

Book marks

"I designed and you delivered"


Verified
5/5

2018-02-25

Fast, good, and reasonably priced

"Gotprint was fast and the business cards are exactly what I expected. No surprises!"