"I laid out my design, however I was notified that my design did not bleed to the edge. i redesigned it but still was prevented from my design going to print.
Really, the workers make no effort to explain the printing jargon. I'm 66 years old. I know what I want. I don't need 22 year olds telling me what is the right thing here.
Too late to send out post cards from your company. I think your employees made an effort, but not a heroic effort. I used a local company to print the cards over night.
No, I won't use Got Print again
LA
"
"Great work great price and fast delivery "
"After prompt and customer considerate performance in the past, order placed on 11th was shipped on 17th leaving no time to redo when it was found that front page of invitation was off by 1/8". When this was pointed out, attitude both by phone and email was that I should have seen that it takes 5 business days to print and day of order does not count if it is later than some time in afternoon. Have recommended GotPrint multiple times. No more."
"Quick shipping and a great product. I ordered business cards which turned out great. I also ordered a customer heat activated mug. Works very well and has a clear image. Will buy from again!"
"It was great! Will use again!"
"GotPrint? Heck no! GotProblems is a better title.
I wish I would have read these reviews instead of the fake ones on their site!
Before a "rep" (hahaha) from GotPrint only answers complaints like this with what's your order number, here it is so you can skip that step: US-GP-100-23247525
Multiple issues: 1. Dramatic left shift, entire card is off center 2. Poorly cut, not a clean edge in the whole box of 500 3. 90% of these cards have a weird crease, like a heavy roller wheel mark under the logo circle 4. Bottom edge is obviously slanted, easily seen 5. Magenta color chosen from their web designer, received a dark purple 6. Black streak across 40% of cards top edge like a dirty handed ink smear.
Stay away from GotPrint - use literally anyone else.
I will not accept anything less than a full refund of all money paid. If GotPrint wants this trash back, they must send me a prepaid label. Non-negotiable."
"I ordered some vinyl banners for display on a football field. The banners were of great quality regarding material and print image. Service was fast. I would definitely use this company again."
"Very creative and helpful."
"I have 20+ ordres with these guys and quality gets worse and worse.
I recently ordered 2 sets of their trifecta cards. The backside of the card was suppose to be a solid light grey. when i received the cards all of them had a visible hard grey line running through the card which was not in their online proof now in my files.
I contacted support, sent over images of the cards and now a week later still nothing. Won't order from them again. "
“Hello Aidi. You submitted an order issue via the website in the evening of 8/28 which included a link, which unfortunately we are unable to open. On 8/30 our Quality Control department sent you an email requesting that you send an email including attachments of photos with a group picture of 10-15 cards of each set so we can see the issue. We are showing that we have not received the pictures of the cards and as soon as we do receive them we can start an investigation to see what happened. If you have any questions, please contact our Customer Service department. Thank you”
"Very pleased with quality and fast delivery."
"After some initial difficulty in downloading, solved by your excellent support team, the process of creating, downloading and ordering was easy. Very quick turnaround and the bookmarks were ready a week before I expected. I will definitely reorder once I'm out. "
“I am glad that you are happy with your bookmarks and with our service. Thank you for your feedback.”
"I like Gotprints prices and quality but uploading is always a chore. The system doesn’t save for one thing. Also when I emailed to get help since the page wasn’t loading correctly, I contacted the company to get help and their suggestion didn’t solve the problem. I had to figure out a different way and solve the problem myself. I almost went with a different company because I couldn’t upload my image"
“Hello Delilah, thank you for your feedback. Please let me know the issue you were having so we can figure out how to make sure that it doesn't happen again. Thank you”
"I love it, easy to order, good quality and very fast shipping!"
"The folks at GotPrint were so helpful throughout the whole process, and all of the products are of the highest quality!"
"I really liked the way to send the files to make"
A rep from GotPrint, GotPrint, has responded:
“Hello Dolores. You notified us of this issue yesterday afternoon and we have not had the opportunity to investigate what had happened with your order. We apologize if the cards you received are not the quality product we normally supply and on this occasion we will be refunding your order in full, you should see the refund back on your card within 3-5 business days. Please feel free to recycle the cards you received. Thank you”