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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
1/5

2018-06-08

Unprofessional !

"I waited 2 weeks for business cards
Then I’m told after 2 weeks that the order can’t be completed etc.
Never again !
"


Rep reply posted 2018-06-08
A rep from GotPrint, GotPrint, has responded:

“Hi there, We always want to make sure that the final product is perfect and meets your expectations. This is why we notified you that the text was too close to the trim line on your files and asked for them to be reuploaded. Unfortunately, since no action was taken after the order had been placed, and no reupload was received, the order did not go to print. You were not charged for this order. Of course, you can also print as is if you do not wish to make any changes. We apologize for the inconvenience. Thank you”


Verified
5/5

2018-06-08

Banner

"Very pleased with their work."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-08

Great job and I would highly recommend them!

"This was my first time to use GotPrint, I saw their commercial on TV and was intrigued by the low price for business cards which was what I was interested in getting. I placed an order for 500 cards and they arrived quickly and exactly as I requested. I'll be using them and also recommending them to all of my friends and business associates. I'm also about to place an order for rack cards as well. I ordered their free sample pack from their web site and was very impressed with everything in the package. Thank you GotPrint for doing a great job! "

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Rep reply posted 2018-06-08
A rep from GotPrint, GotPrint, has responded:

“We appreciate the awesome feedback, Kevin! We are so thrilled to hear that you had a great experience with us and are satisfied with the final product you received. We look forward to working with you again soon! Please let us know what you think of the rack cards as well. Thank you for choosing GotPrint!”


Verified
5/5

2018-06-07

Easy website fash shipping

"Went in and designed new cards for my business so quick and easy to use their design templates
The best print shop around.
"


Verified
4/5

2018-06-07

Use their templates

"I uploaded .jpg files for my brochures. I must have done something wrong because some of the text in the graphics pixelated in the final print. The results are OK and we can use them but next time I'll use one of their templates and use the extra time to produce a sharper result."


Verified
5/5

2018-06-07

Speedy delivery of high quality printed goods

"I needed to have printed goods for a trade show in a week's time, and GotPrint delivered. The items arrived right on time and were of high quality than I was expecting. The items were fairly well priced and were accurately produced to their online representation. I will definitely be using their services moving forward."

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Rep reply posted 2018-06-08
A rep from GotPrint, GotPrint, has responded:

“Happy to hear this! We look forward to working with you again soon!”


Verified
5/5

2018-06-07

Beautiful printing!

" Just before printing they checked with me to see if I had made an error. The print was exactly as I wanted it and when I received it it was perfect. "


Verified
5/5

2018-06-07

Great

"Awesome!!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2012-11-21

from whom all blessings flow...

"If you were a follower of all things paper printed, then gotprint.com is your jesus. "

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Rep reply posted 2012-11-21
A rep from GotPrint, GotPrint, has responded:

“Thank you for your review!”


Verified
5/5

2018-06-06

Banner purchase

"GotPrint created exactly what we wanted. Our banners look excellent and I will do business with them again."

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Product Returns/Refunds/Exchanges

Rep reply posted 2018-06-08
A rep from GotPrint, GotPrint, has responded:

“Glad to hear this Susan! Thank you for choosing GotPrint for all your printing needs!”


Verified
5/5

2018-06-06

Excellent product, excellent service

"We have used GotPrint for our business cards, stationary and envelopes. Good quality, easy to re-order."

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Rep reply posted 2018-06-08
A rep from GotPrint, GotPrint, has responded:

“Thank you for choosing GotPrint for all your printing needs!”


Verified
2/5

2018-06-06

Not so happy

"This is not the first time I have ordered business cards online. The design software was annoying to use, and while the cards looked great on the screen, after receiving them, they actually look immature and unprofessional.
I am likely to just keep them in the drawer, and go back to the website I used the first time.
"


Rep reply posted 2018-06-07
A rep from GotPrint, GotPrint, has responded:

“Hi there, We are sad to hear you did not like the final print. I see you used our Online Designer tool to design them. I think maybe it's the font that may be a little offsetting, or is it the color quality that is throwing you off? Please let us know as we can help open up a Quality Control ticket to see what the issue is and to help better avoid issues like these in the future. Let me know if you need further assistance. Thank you”


Verified
5/5

2018-06-06

Above and beyond customer service with great quality products!

"GotPrint has been my go-to printer for more than 15 years. I have tried others, but always go back to GP for their quality, pricing, product line and customer service. Turnaround is fast and my clients are always happy with the results, which makes me happy too."


Verified
5/5

2018-06-06

Good Job!

"System is very helpful, cards were awesome! Received prior to established date. Good quality for price."


Verified
5/5

2018-06-06

Fine quality and reasonable price

"My order was a repeat. The service was fine. My compliments to you."