ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
5/5

2018-06-06

Easy, inexpensive, quick shipping

"Super easy! Would buy again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-06

My Go to Printer now!

"Tested their services with a new business card and they killed it.
They are my new go to printer for my business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-06

Great quality

"Since I tried Got Print, I felt in love with it. The quality is amazing, the colors are so much better than what it show only and the price is super affordable. Thank you Got Print"


Verified
5/5

2018-06-06

Excellent service

"Ordered my cards. Even has a correction made shortly after. Cards were perfect and arrived quickly."


Verified
1/5

2018-06-05

not the quality that i expected

"i expected a thick, well printed card. i got a flimsy, bent and unimpressive cards. they then made it difficult to ask for refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-06-07
A rep from GotPrint, GotPrint, has responded:

“Hi Lisa, We are sad to hear that you are not satisfied with your most recent order. I do see you had chosen to print your cards on the Recycled 100 lb. Dull Cover with Matte Finish. Although this is a lovely card stock, it is one of our thinner paper stocks. In the future, I would recommend trying the 16pt Dull Matte paper stock. All of our paper stocks are a minimum of 30% recycled already, so rest assured when choosing a different paper stock. Since each order is customized and cannot be resold, we do ask that the cards be returned in order for a full refund. I hope you give us another shot in the future so we can earn your business back. Thanks for the feedback. ”


Verified
4/5

2018-06-05

Easy ordering

"The only reason I'm not giving 5 stars is there was a cyan smudge on all my business cards that I ordered for my client. Had to reorder."


Verified
5/5

2018-06-05

Always Excellent!

"GotPrint always does an excellent job for us! Easy to work with and fast!"


Verified
5/5

2018-06-05

Great Bus Cards! Great Price!

" Turned out way better than I expected and super FAST delivery. A++++++ all the way!
Will definitely order form you again. I have already shared your site with others. Thank You for a job well done!
Happy Customer, Connie :)
"


Verified
5/5

2018-06-05

All expectations met

"Online design highly effective."


Verified
5/5

2018-06-05

Great Service

"I ordered 100 business cards as a test run for the company. The online process was simple and quick. My order was delivered in 14 days, which was good considering I used UPS ground. The product was exactly what I expected and I will be ordering more soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-05

Excellence!!

"Excellent Service. Received Cards before expected and came out great. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-05

Excellent product and service

"The business cards we ordered arrived on time and the quality print job was great!
Economical way to get printing with no hassles!
"


Verified
5/5

2018-06-04

Always Great !

"Quality materials (business cards), no bleeding, full color. Not my first order, either. Fast processing and shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2018-06-04

Usually good, but when they're not they'll avoid fixing their mistakes

"They usually do a good job. But sometimes they don't. And when they don't they'll bend over backwards to avoid fixing it, even to the point of losing a customer for a small job. So be warned that's the risk you take. Their prices are low, but so is their customer service. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2018-06-05
A rep from GotPrint, GotPrint, has responded:

“Hi Steven, I do see that we are reprinting your order as a courtesy, since you didn’t like the way the colors on your design came out. We follow a process when dealing with such issues, but you know we’re always here to help out, on every order, no matter what. You should’ve received an email by now confirming this. Thanks”


Verified
5/5

2018-06-04

Excellent

"My business cards came exactly as I designed it. Great job! I'll use you again.
Sonya Wedin
"