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Product & services pricing
4.26/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.20/5
Customer service:
3.90/5
Return/Replacement policy:
4.19/5

Verified
5/5

2018-03-21

Got SKILL

"Great product, service and done in a timely manner"

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Verified
5/5

2018-03-21

Excellent

"It was great , great job excellent and fast delivery "

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Verified
5/5

2018-03-20

Very happy with time line

"Very good communication with customers service personnel "


Verified
5/5

2018-03-20

GotPrint is the Best!!!

"I use GotPrint for my Real Estate postcards and business cards, etc. I now have quite a few of my Realtor partners using them too. They are the best. The quality and service is exceptional. Thank you GotPrint for making my workload a little easier."


Verified
5/5

2018-03-20

Good Professional Quality

"On time delivery, good quality high gloss business cards. "

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Verified
5/5

2018-03-20

AMAZING

"I am absolutely thrilled with my order! It was so easy to do and everybody loves them."

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Verified
5/5

2018-03-20

Talimena Rally Cruisin for St Jude

"I will certainly be back for other orders. These are the friendlest people and they handle everything like a professional."


Verified
5/5

2018-03-20

Good product. The look pf business cards very profecipnal

"Easy to comunicate and talk about details on my order"


Verified
5/5

2018-03-20

Very Happy

"Surpassed my expectations"

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Verified
3/5

2018-03-20

Good quality. Low cost

"I ordered double sided business cards. They arrived in a timely manner. The cards are nice quality. The print on the front is quite smaller than it looked in the online preview, a little hard to read, the title was left off after my name. But the back looks fantastic phone email and website are large and easy to read"


Verified
1/5

2016-09-08

Online Design Tool Beyond Frustrating

"I have used GotPrint for years, on many projects, and have been thoroughly satisfied and always gave stellar reviews. This last experience was absolutely horrible.

My project was simple. I needed to design a window envelope. To make it even easier, I decided to use the online design tool and use one of their templates. All I needed to add was our logo, return address, and a couple of text lines. I spent the time to get it just right and sent it off. It got sent back to be redesigned because they said the colors were bleeding over. Every time, I was using their design tool and their template. Finally, after speaking with customer service several times someone said it was a glitch in the program. The template I chose had color on the front that wasn’t supposed to be there. I tried numerous styles and they all got sent back. Other times, I was working on a design and it wouldn’t save and I got an error message. I was told to use Firefox rather than Chrome or to clear my cashe. This went on for 3 weeks. I was told again they were working on fixing the glitch.

Finally, I asked them if they would just design it for me, at no cost, since it was their glitch. “I’m sorry, we can’t do that.”

Lastly, I paid the $49 to have them design it. It was done quickly and exactly how I wanted it. THEN, I got the same message about the bleed but also a message that it went to print. That was a week ago and I still haven’t received notice that they’ve shipped.


"

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Rep reply posted 2018-03-26
A rep from GotPrint, GotPrint, has responded:

“Hi Cindy, thank you so much for your feedback. We apologize for any inconvenience in which you may have experienced. We aren't aware of any glitches on our Online Designer templates, but we will diffidently launch a full and thorough investigation to ensure that you do not come across this issue again. As for your pending order, it does appear like the order has been shipped and estimated to arrive today, by the end of the day. Please feel free to contact our customer service team if you have any questions. Thank you”


Verified
4/5

2018-03-19

Great Job!

"The process was easy, the end result wasn't perfect, but that was not their fault. I could have sent them a better design! Having said that, everything was delivered as expected and even earlier than they told me. So I'm very impressed with them and will certainly e getting more from them very soon!"

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Verified
5/5

2018-03-19

Perfect; delivered quickly

"Printing was beautiful. Customer very pleased. Thank you."


Verified
4/5

2018-03-19

Pretty Good!

"The print job and quality was outstanding good priceing, but the cost for shipping of materials was outrageous. Was not happy with the cost of shipping at all whatsoever."


Verified
5/5

2018-03-19

Great printing Co

"Great printing Co and they have GREAT products."

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