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Product & services pricing
4.26/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.20/5
Customer service:
3.90/5
Return/Replacement policy:
4.19/5

Verified
5/5

2018-03-24

Excellent!

"Very satisfied, my print company from now on.. "


Verified
3/5

2018-03-23

Not readable

"I was excited to get my package but we very upset when I received it because my cards were not able to be read. I did enjoy making my own cards and the shipping wait was alright for me but being so excited just to get cards that can’t be read broke my heart. The pricing was great though, 500 cards for $15.00"


Rep reply posted 2018-03-26
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We apologize for any inconvenience in which you may have received. Unfortunately, it does appear appear like the background image was too dark on the online designer. For future reference, we do suggest using Light colored text over a dark image to make easy to ready. Please feel free to contact our customer service team if you ever have any questions, as we are ready to assist you. Thank you ”


Verified
4/5

2018-03-23

Recommend

"Easy to use. I would use again."


Verified
5/5

2018-03-23

Thanks for the great service

"No hassle and quick delivery...."

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Verified
5/5

2018-03-23

Super customer help!

"great help from Fernando in customer service"

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Verified
5/5

2018-03-23

gteat value

"Cards look great and at a great price! Will purchase again!"


Verified
5/5

2018-03-23

Delivered as ordered. Excellent product.

"Ordered business cards and was surprised at the quality when I received them."


Verified
5/5

2018-03-23

Not one problem! Very smooth process!

"Not one problem! Very smooth process! Will use again!"

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Verified
5/5

2018-03-23

Very good work, fast service, good quality material, will order again.

"Very good work, fast service, good quality material, will order again."

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Verified
5/5

2018-03-23

Great job got print

"Had two other companies print my cards, both were aweful. A friend recomended
Got Print, I received the order in a timely manner, and the cards were very well done...we have found our printer!
"

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Verified
5/5

2018-03-23

Great product

"The online system was intuitive and easy to navigate. I loved the preset design templates that were offered. Very timely turn out and shipping. I will order again! "

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Verified
3/5

2018-03-22

Cards?

"I'm sure I'll like them. I just haven't seen them yet."

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Rep reply posted 2018-03-23
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. Please keep in mind that this product does have a 2-4 business day turnaround time, after approval and processed payment. Also, we noticed the the shipping method selected was the "Economy." This method does have a 7-14 business day transit time. We have however, reviewed your account and it does appear like the business cards are on their way, scheduled to arrive on Monday 26! For future reference, please feel free to select an expedited printing or shipping method, to receive a product faster than our promised turnaround time. Thank you”


Verified
5/5

2018-03-22

Business Cards

"I love my Business Cards and numerous people have asked me where I got them from. They are perfect for my SeneGence Business, the price was very reasonable and the quality is amazing! I accidentally uploaded the wrong image in the beginning and GotPrint sent me an email asking if I wanted to proceed because their team was unsure if I meant to upload that picture. Their Customer Service was amazing and I received my cards super fast!

Thank you so much for such great looking Business Cards!! I look forward to using GotPrint again!

Thank you,
Farrah
"

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Verified
5/5

2018-03-22

Got Print Always does a great job

"Got Print Always does a great job"


Verified
3/5

2018-03-22

Memorial Cards

"I approved my job several times knowing the images were not the best. It took two phone calls to get it thru. GotPrint kept bouncing it back, which meant I now had to pick up the job or miss the memorial.

Also, customer service on the phone, and the people at pick-up, were not the most pleasant.
"


Rep reply posted 2018-03-23
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced while placing your order. Here at Gotprint, we pride ourselves in our exceptional customer service, and do apologize if you have received anything less. We will definitely be looking into that, even for just coaching purposes. As for your order, it does appear like there were numerous issues with the files. Unfortunately, this did delay the production time, as new, incorrect files, kept being re-upload. We finally received your authorization to "Print as Is" so your order was quickly approved and added to a batch. For future reference, please be sure to communicate with us if you wish to Print the order as uploaded. This way, our processors will bypass any of their concerns, and will automatically send your files to print. Please feel free to contact our customer service team for support, if you ever need any guidance. Thank you”