"I'm not sure why there are so many negative reviews for Grab a Gun. I placed an order yesterday morning around 10am eastern time. My local FFL dealer contacted me at 1 PM with news that my Canik TP9SFX with Vortex Viper red dot was already in! Not only did they provide me with the lowest price I could find. Only $7 for shipping and got an overnight shipment! Wveryone needs to understand that Grab a Gun is a computer based company with ZERO warehouse space. They find the best deals online and provide us with those deals. I will 10000000000000% order with them again! Thank you for a great buying experience!"
"I've never had a bad experience. I've purchased many items from them over the years. I will continue to do so in the future. I will state, Grabagun will not price anyone competor's online prices. So please shop around first."
"Ordered a Colt M4 that was advertised with a vertical handle on their website. Opened box in front of my FFL. No handle on gun or in box. Contacted Grabagun. An individual named Brandon informed me that because I accepted the rifle and took it home that I would now have to go through the laborious process of contacting Colt. Really. Just send me the vertical handle and maintain your credibility. Very disappointed. "
"I am really happy with my first three transactions with Grabagun, having received a Savage Impulse Rifle, Mossberg 12 ga, and a Smith and Wesson AR-22lr. I am quite satisfied with everything, however, my savage rifle arrived with shoddy packaging, and the barrel poked through the end of the packaging, receiving a dent on the barrel end and some scratching along the shaft of the barrel. It isn't pleasing to receive a brand-new rifle with scratches on it, and I am awaiting a response from Grabagun to ameliorate this unfortunate mistake and damage of the gun I purchased."
"Canceled part of my order because it was "out of stock". Item was back in stock less than a week later and the price had been raised by $5. Very poor customer service. "
"Grab A Gun has really decent prices, and some greater deals at times. Non-Gun orders Ship quick and Guns come in pretty quick as well. I'm close enough to their Coppel Store, Picking up is easy and quick as well. The only thing that would make things better would be some weekend hours, but even without those, it's convenient enough to me. I will be recommending it to folks I know who buy firearms and accessories."
"LOVE GRABAGUN. PERIOD. THEY ALWAYS HAVE THE HANDGUN I'M LOOKING FOR AND ALSO GIVE ME A QUOTE WHICH TAKE A FEW BUCKS OFF THE GUN. THREE DAY SHIP TO MY FFL AFTER PROCESSING. HAPPY."
"It took a while to get it, but it works fine."
"Never been disappointed with merchandise from this company, they have reasonable prices"
"Just purchased a handgun via GrabaGun. Very good experience. Good price, and they had it shipped to my local FFL in short order. Would definitely order through them again."
"I placed my order once the Smith & Wesson Response was back in stock. The process was simple and easy. Grab a gun emailed once there was an issue with the FFL and gave me other options in my area. It was delivered to the new FFL with zero issues. I will be definitely buying other firearms in the future from them."
"Ordered and the ammo I got qucik, like a week. The gun was shipped to a local ffl and was a couple weeks. Went to get my pistol, filled out the background form and once it cleared that was it. Love my pistol, ammo was cheaper, and just got the red dot sight I ordered. Love grab a gun. Also paid with the shoot now pay later, so awesome"
"I purchased this magazine from GrabAGun because their $4.99 flat-rate shipping made it the best deal I could find. Their price, while not the cheapest, was close to the median, but they blew away the competition with their shipping cost. Sure, it took a little longer, but I was not in a rush.
Normal-size (15-round) magazines for the PX4 Compact were impossible to find for the last six months. When they came in, they came in almost everywhere, but many on-line retailers limited the number you could purchase to one (1), and some charged $15+ to ship a single $30 magazine. "
"Other than shipping to Grab A Gun, from the supplier, being a little slow, everything that they did at the shop was point on!! Quick and easy and complete. Have used Grab A gun for several years and will again!"
"I ordered online an EAA Corp Girsan Witness 2311 10mm 4.25" Barrel 15-Rounds. What I received in the time they gave me was well packaged, everything was as described on the main page. The prices I think have no competition. I never thought that They gave me such a great discount. I particularly recommend this company and will use them often. Grabagun is a legitimate company. I am very satisfied with the service they provided me. I just need to take it to the gun range."
"Couldn’t have been any easier! From the order to the pickup! Customer service calls you back in a timely manner(2 phone calls, couldn’t get my coupon to work) to picking up at there store front in Coppell, was in and out in less than 15 minutes, will purchase again if need should present itself!"
A rep from GrabAGun.com, grabagun, has responded:
“Sorry to hear about the missing handle. If we had access to spare handles we would definitely send you one. But we don't. In all of retail, a seller (be it Target, Amazon, or GrabAGun) very rarely has spare parts on hand to ship directly to a customer. Manufacturers do. Manufacturers are also the ones that left it out in the first place. That being said, we understand it's not a great experience to receive anything that's missing a part. We're very sorry that you had to experience such a thing and we will speak with Brandon to make sure he can explain things in a more compassionate and understanding way going forward. ”