"I like to browse your site. When an order goes through, the delivery is very fast and accurate. I request supplies for a maintenance shop at work. This is better than going to the hardware store."

"product description too briefno suitable similar productsNot enough filtersPrices way too high"

"Grainger.com was easy to navigate, today! I knew what I want and found it fairly easy."

"it was good and I plan on using grainger again"

"Way too many pop ups and distractions. I'm here to find what I'm looking for and make a decision. All the pop ups do is take time and slow things down."

"I did chat with one representative, very helpful"

"i love g.com but DO NOT like your careers site. it has recently changed and used to be much more user friendly. don't like the way it's laid out and find it too confusing and hard to use."

"I order a lot of materials from Grainger.com. For me it is easier than to place an order over the phone."

"Make the order history easier to use. History states order number item number but it does not show item."

"pop-up talk to a representative and adchoice pop-ups for this item at grainger blocking other websites make it extremely annoying. If ads for grainger continue to prevent me from doing my job, then I will have no choice but to stop doing business with grainger."

"first off, this survey just keep asking the same questions over and over. Stop it. The first time I looked for a specific item on your site I couldn't fine it. But Google found it on your site for you. Stop with the pop ups while I'm shopping wait until check out or after."

"We are a university with a purchasing department, so questions about online purchase are somewhat irrelevant. The site is useful and easy to use- much appreciated!"

"i love the website and have used it in the past but today all I needed was the retaining ring that goes on the end of my ingersol rand impact wrench which you did not have or I could not find it"

"Great, i liked looking at products and not being bothered by sales people but knowing someone is ther to help you when you need it."

"Very positive. Had to do a little more research than I anticipated on one product, but in the end got what I needed for a lower price."