"I enjoy using Grainger. My company uses it exclusively and love it."
"I am retired from a power plant and was familiar with Grainger from purchases my company made. I have needed a hydraulic cylinder for my farm tractor to replace one that the seal is leaking and is not repairable and have not been able to find it anywhere except through Kubota. The price from my Kubota dealership was five times your price. I have been looking at websites for over a year for this cylinder and yesterday I remembered using Grainger from when I was employed by Allegheny Power and thought I'd give it a try and you had what I needed. I should have known that but I've been retired almost six years and evidently I have relaxed mentally as well as physically from that move!"
"Great. Good site and always helpful."
"It was good. Got all I needed today."
"Nice Site. I don't often order for my company but I find it is a good experience"
"The chat option box came up and covered most of what I was trying to look at."
"I found it easy to use and was able to find what I needed in a short amount of time."
"Good but recommend spare parts should be list on the side of page instead of the grainger ads."
"Most everyone else is lower price. We are suppose to be customers?!?! The price is the same when we log in, and you are higher than a retail store! SO therefore, we hardly buy or even look for things from you now."
"My company has an account and we use a master parts catalogue. Your site he been helpful in me using our master catalogue to reference parts brought by our company in the past."
"While I've found Grainger to usually be more expensive than other vendors, in the past I have been able to find what I need. This time however, you dropped the ball. One of the items in your catalog does not match what you are mailing out. Please have someone check item# 23NN71 against its description."
"Other than the Chat popup, there is never a problem ordering from Grainger."
"Fine, you guys just have too many products."
"Stop putting up boxes asking if I need help. It is very distracting !!!"
"Always have exceptional experiences with Grainger. Today the product didn't include overall dimensions, so I had to look at another website. I returned and purchased from grainger.com"