"Bad, Bad, Bad, your search engines are terrible."

"Great Transaction. Thanks for all the help over the years."

"Loved Lisa, the online chat rep."

"able to accomplish what I wanted timely"

"This site is extremely slow to load and navigateWhat should take a few minutes can take 30 + min"

"Your man Kelsey did an excellent job assisting me today with my materials procurement."

"It is always a very good experience at Grainger.com"

"The site is very counter intuitive and difficult to navigate."

"i had to register again because my account/email was not working. I called and the nice lady found the problem and helped me register again and made sure things were connected to my account."

"very helpful customer service"

"I found what I needed very quickly and submitted the order for internal approval"

"I has being using ww grainger for over 25 years and I'm very satisfied."

"I really like Grainger as a company and the choices available. The web page is just too busy and makes navigating too slow of a process."

"PRETTY MUCH i ALWAYS HAVE A GOOD EXPERIENCE EITHER ONLINE OR MY LOCAL STORE."

"The website was o.k. I did like using the live chat while on the site."