"Please eliminate the Help pop ups. Even after clicking No Thanks they still appear."

"I am very glad that I checked your website. I am excited about being able to pick up my items the next day. I was a little disappointed, however, regarding your search engine. I had to spend a little extra effort, but I am very glad that I did. You had the items that I was looking for and the best availability options. For me, the biggest downfalls with online shopping are item descriptions, product images, and the delivery times. Allowing items to be picked up locally is perfect for the seller and the buyer. I will definitely consider Grainger first, for my future online shopping."

"i have purchased from grainger in the past, the problem for me is the physical location is 70+ mi from me. If i was closer to the actual store i would frequent them weekly."

"The purchasing went well, but I have asked repeatedly to receive confirming e-mails like I used to, but I never get them."

"what about discounts . I do not always want to have to ask for a better than list price"

"Could not find micrometers based on measuring surface (flat, ball, point)"

"WEBSITE ALMOST NEVER IS USER FRIENDLY"

"Excelent as always. The online assist was a great help."

"Good - found the platform truck referred to from the Little Giant website."

"OK. Search is a little wonky."

"The experience was good. I am sure I will do it again."

"Your prices are just too high..."

"smooth navi, very informative. I found my new source for materials to keep my customers happy."

"I would rather place an order with Grainger.com than any other vendor we use."

"A great experience. The chat line person was friendly and helpful."