"Making Christmas presents for the family and could not find the correct hole saw. You have saved the day! Thank you."

"Couldnt find the bits at any local store. Found them easily and cheapest here. Couldnt ask for more. As long as they arrive in the 3 days quoted all will be good. Thankful to stumble across Great Lakes Power Tools"

"The online store runs smotth and the prices are good. I would order again."

"I was simply looking for some work gloves and specifically these ones, you guys are the one place that sells them at a decent price, not to mention the rest of the tools up on the website. Honesty considering ordering my tools from you guys! thank you so much"

"had what i needed in stock at a fair price, checkout was simple.hope the part comes on time and is correct"

"Yesterday I was hunting for what turned out to be an obsolete part. After calling Milwaukee Tools and getting the correct part number of the replacement chuck for my well-used hammer drill, I found and the called Great Lakes Power Tools. A very nice gentleman answered and I told him what I was looking for. The part didn't show up on their website, but he was pretty sure they had one. He went into the back, found it, and told me he wanted to "put his hands on it" before saying they had it. He then said he would get it listed on the web so I could order it. Today I went back to their website and the part was still not listed. A quick phone call and the nice fella that answered had me hold on and in a couple on minutes, there it was on the web. Success! I ordered it immediately. That is what I consider exceptional customer service!"

"Easy to navigate site with low prices and shipping."

"The transaction was seemed and very easy. They had the products that I was looking for at a competitive price."

"Bought tool as gift. Ordering process was simple and efficient. Easily completed"

"Been trying to contact you several times about how I can get a refund for the parts that don't fit and have not heard from you until you want me to answer this survey"

"Own a 1997 Sawzall with a failed quick release. Online database made it easy to to pick the correct part. The price of the replacement part was the best anywhere. Shipping was quick. Call a service rep to verify the part. The guy was so friendly.
You can’t beat this company service. "

"PART WAS AVAILABLE IN STOCK AT A DECENT PRICE"

"Good Price, will purchase again in the future"

"Every order that I have placed has been processed and shipped in a very timely manner and has always been in great condition. "

"Their prices are very competitive. Shipping wasn't outrageous and it shipped decently fast!"