ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.81/5
Chance of future purchase:
3.77/5
Shipping & packaging:
3.99/5
Customer service:
3.63/5
Return/Replacement policy:
3.47/5


5/5

2024-12-26

Loved the print!

"I bought it for my special friend and she loved it. Beautiful colors and delivered on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-25

Very pleased

"Great purchase. Will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-12-25

I haven't received it yet.

"I haven't received it yet. Ordered Dec 10.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2024-12-24

Still waiting for the print to show up!!!! since we ordered two weeks ago

"NO one to give good customer service, isn't that correct Anisha"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2024-12-24

Still waiting

"ordered the item a few weeks a go, with a few days to spare to arrive before Christmas...
the 19th was the estimated arrive date. Just moments ago (on the 24th), I received an email that it will arrive on 12/27 . I understand its the Holidays, but nothing like last second notification of your order arriving late. I am not upset that its delayed due to the holidays... I am just disappointed that they send the email on the 24th (5 days after it was suppose to arrive). With it being the Holidays, one would think orders would be for something...
I will rescore after I get the items ordered -
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2024-12-24

Garnet Canvas

"Not as shown. Colours are rust and orange not reds. Contacted customer service, followed the instructions, followed up twice and never heard from them."

Detailed Review Benchmark + -
Overall customer service

5/5

2024-12-24

Perfect!

"I ordered two framed canvases to use in decorating for Christmas. They are beautiful, just what I envisioned. Shipping was prompt and the quality of the products was outstanding. Thank you, thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-12-23

Beautiful composition but looks machine made.

"The framed work is quality, the subject is beautiful and represents a bygone era. The colors are vivid but there are no brush strokes to mimic a real painting. The gloss finish is so perfect it looks sprayed on. To adjust for this, it is recommended that framed work of art be placed on a wall so it could be admired at a distance."

Detailed Review Benchmark + -
Overall product shipping and delivery process

1/5

2024-12-23

Order cancelled without notification

"We ordered our canvas on 2 December with expected delivery date 12 December. We received numerous emails telling us that the canvas was in preparation/on its way. On 11/12 December I tracked our order only to find message that the order was cancelled. I then sought an explanation via your bot/blog. Cancellation was confirmed due to suspected fraudulent order. I checked our bank account and found there had not been a deduction for the cost of the order. I emailed you to request details for re-ordering and received no reply. No reply from request to reorder at 2 Dec price. Not Happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-23

A good quality

"The paint on a canvas is in good quality, it was well packed, shipped on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-12-22

Really impressed

"The time from order to receipt was impressive. The quality was outstanding. My walls needed a a facelift from tired posters and cheap framing. Now every time I walk through a room I'm immediately buoyed by my choices and how good they look."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2024-12-22

Absolutely terrible!!!

"Worst customer service I have ever experienced! My order was never received yet my credit card was charged. Nobody will contact me regarding this issue and no live agents are available, only automated responses that have done nothing! Will never order from this company again!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2024-12-21

Framed Canvas

"he actual canvas was aligned with my expectations but I am having doubts about the frame. In Product Features, it was written 'Handcrafted from solid wood, and available in multiple finish colors'. The frame is not stained solid wood but some kind of material, possibly wooden, laminated with cheap plastic imitating
wood. The frame bottom right corner was smashed, probably fell before packaging, because the packaging was impeccable. Also the hanger was not in the middle of the picture.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2024-12-21

Amazing Quality and Selection

"While redecorating my house I came across Great Big Canvas with searching for local-themed art. Not only was I amazed with what I found but the quality was second to none, so much so that I ordered more. I could not be happier, great work Great Big Canvas Team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-12-21

Just What I Needed

"I love skiing, but nothing in my house reflected my feelings about skiing. I was able to find two pictures on the website that were just perfect, each showing a solo skier floating through powder with a spectacular backdrop. I adjusted the size of the canvas to fit each of the two spaces where I needed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process