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Product & services pricing
3.80/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.96/5
Customer service:
3.59/5
Return/Replacement policy:
3.41/5

5/5

2024-12-07

Excellent Customer Service

"Shipping was fast, arrived before promised and my canvas is more beautiful than I expected! Picture on a computer screen doesn’t do it enough justice. I contacted customer service because the corner of my frame was damaged. I sent them a picture and they took care of me very quickly! I would definitely order from them again! "

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5/5

2024-12-07

Great Experience on My Second Order

"I loved my smaller set of wrapped movie poster canvases and jumped at two larger ones for the back of the home theater. One of the two didn't live up to the expectations set by the rest of my canvases, but GBC made it right and got me a replacement. I am very happy with their customer service and integrity and my movie room has never looked better!"

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5/5

2024-12-06

So easy, so beautiful

"I finally made over the bedroom. Dream come true: lavender. Light 3 walls, dark accent wall. I wanted more floral wall art and Great Big Canvas made it possible so easily. I chose 3 Timothy Easton: field of lavender and 2 fields of iris. So lovely. Framing excellent. The packaging was awesome- no chance of them being damaged. Thanks so much!"

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5/5

2024-12-06

Love this company!

"This is the second time I’ve ordered from this company, they have a great selection, fast delivery and their pictures are beautiful!"

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5/5

2024-12-05

Perfect Gift

"I bought this print of some Aspen trees for a dear friend. It was as beautiful in person as it is on the website. It was on sale, so within reach of my budget. It was shipped and arrived quickly and in good shape. I could not have been happier with tis ex[pereince from start to finish."

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5/5

2024-12-05

Excellent

"I bought two large canvas prints from GBC and am very satisfied. Both arrived in excellent condition and in a timely manner about a week or less to CA. The quality of the photos is very good. The website does an adequate job to represent how they look in person. Two slight negatives with my experience. They did not provide any tracking information for my larger 72 x 24 print, which was delivered by a private car but did so for the smaller print that was shipped via UPS. I also wish they featured a head on view of the print rather than one at an angle. "

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5/5

2024-12-02

Excellent service and product

"This was my first time ordering from Great Big Canvas and it was very smooth. The product arrived quickly and exactly as described. The item was well packaged to prevent damage and the canvas I ordered was vibrant and in perfect condition. Thank you!"

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5/5

2024-12-02

The 4th time I've ended up at this site

"I just moved from LA to the DC area, and went with GBC to outfit this place as well. Of course I had to go with local themes (George Washington, some Shenandoah pieces etc) and all were as expected, that being perfectly done. I've shopped at local frame and art stores, nothing comes close to the selection (that's not overwhelming) and quality (which is perfect). The go-to for all my framed pieces. "

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2/5

2024-12-02

Damaged frame

"This is the second time I ordered artwork and it was delivered with damaged frame. This most recent order arrived with three noticeable defects. "

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5/5

2024-12-01

Great product, great service.

"The only hard part is choosing your image. After that the process is seamless. My canvas arrived quickly and in perfect condition. Excellent quality and looks great in my bathroom tying all the colors together."

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2/5

2024-11-28

Disappointing for sure

"I purchased PODS I earlier in the year. I recently purchased POD II. The two canvases are extremely different color saturations, the one dull, the other bright. They are to be the same as in the pictures of them on the website and the artists originals. Also, the frames color differ. And weight of the two pieces are even different.
I paid $146 for fast shipping to ensure I would receive it at my vacation home in CA before heading back to Canada for 2 months. I need HELP extending the return for replacement until Feb. 2025. HELP! So far no help has been offered. So disappointing.
"

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5/5

2024-11-25

Wonderful all around

"Excellent service. Kept me apprised of progress. Final product is delightful. Hanging it was so easy because all the elements were in place and explanations clear and succinct. We’ll definitely purchase again from GBC."


5/5

2024-11-25

Chicken for Dinner

"I was very happy with the service from start to finish!! I received my picture when they said I would and the canvas with frame looked fantastic! My Cousin will be very happy!!"

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5/5

2024-11-25

Refresh!

"Ordered 2 prints to refresh two rooms after repainting and recarpeting. Very happy with both! Product exactly as pictured! Nice quality and quick turn around. Packaged very well - protected from weather and careless delivery drivers!"

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5/5

2024-11-23

Captured the scene

"Beautifully crafted art. Captured a beautiful memory. The presentation of the print was excellent . Great workmanship.
Easy site to navigate , quick delivery and safely packaged
"

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